Reclectic Department Manager

Reclectic•Nashville, IN
•$22 - $24•Onsite

About The Position

Reclectic is opening a new location at Opry Mills in Nashville, Tennessee, and is seeking a Department Manager. In collaboration with the Store Manager, the Department Manager takes an entrepreneurial approach to driving store sales and the overall store experience. The role aims to create an engaging and inspiring environment for customers while fostering continual team development and a culture of excellence, creativity, collaboration, innovation, and trust. The Department Manager represents the brand, supports visual merchandising and store operations, and works to provide genuine, inclusive, and personalized customer experiences. The role also involves recruiting and developing employees, managing schedules and payroll practices, monitoring business performance and product flow, maintaining store standards, and ensuring company policies and safety procedures are followed.

Requirements

  • Passion for the Reclectic brand and concept.
  • At least 3 years of store leadership experience.
  • A proven record of hiring and developing talent.
  • Strong understanding of the merchant process and its business impact.
  • Experience in coaching, counseling, and conflict resolution.
  • Ability to work flexible hours, including nights, weekends, and holidays, to meet store needs.

Responsibilities

  • Represent Reclectic’s brand and values, and collaborate with store leadership to create an engaging visual experience for customers.
  • Support the Store Manager in improving the store experience through product flow, store operations, and visual merchandising.
  • Provide genuine, efficient, personalized customer experiences and use customer feedback and team insights to improve store interactions.
  • Participate in recruiting, hiring, and retaining a diverse and engaged team, and take responsibility for personal development.
  • Give timely, specific employee feedback; support onboarding, equitable development opportunities, and employee engagement.
  • Assess staffing needs and help manage team availability and time-off requests to create schedules aligned with business requirements.
  • Work with the leadership team to assess product sell-through, identify successes and opportunities, and lead the team in strategic business decisions.
  • Hold the team accountable to scheduling and timekeeping policies through consistent payroll management.
  • Increase store sales through customer service, business and key metric analysis, and maintaining stock levels to optimize product flow.
  • Maintain a clean, organized, and presentable store, and escalate facilities, maintenance, and technology issues in a timely manner.
  • Interpret Home Office direction to improve the store’s structure, presentation, productivity, and sales, and provide operational feedback to the Store Manager.
  • Follow safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
  • Promote inclusion by representing and amplifying different voices and perspectives.
  • Foster strong communication and teamwork, and ensure important store information reaches all levels of the team.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off (PTO).
  • Employee discounts.
  • Retirement savings.
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