Reclectic Assistant Department Manager

Urban Outfitters•Nashville, TN

3d•Onsite

About The Position

Reclectic is opening a new location at Opry Mills in Nashville, Tennessee, and is seeking an Assistant Department Manager. The role supports the store leadership team in creating a customer-centric environment through customer service, daily store objectives, consistent product flow, and team leadership to achieve overall store goals. The Assistant Department Manager helps deliver a seamless shopping experience, leads daily store operations and team productivity, supports visual and business operations, and communicates store objectives and accountability. The position requires flexible availability, including nights, weekends, and holidays.

Requirements

Leadership experience.
Strong communication skills, including the ability to set clear objectives and follow through.
Comfort working on a ladder.
Ability to lift and push more than 50 pounds.
Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

Initiate conversations with customers and inform them about current promotions and store happenings.
Contribute to a selling environment by connecting with multiple customers, sharing product information, and maintaining pricing.
Deliver a seamless shopping experience through product knowledge, understanding pricing strategy, and using technology.
Support in-store pickup, including loading furniture into customers’ vehicles.
Manage and adjust the daily zone chart, drive sales, and maximize productivity throughout store areas.
Use decision-making skills to enhance the store environment and customer experience.
Provide timely, specific employee feedback to foster action and accountability.
Help process products efficiently and support product placement within a specialized area.
Maintain store standards and cleanliness by supporting daily tasks.
Support opening and closing procedures and ensure product pricing and promotions are accurately executed and signed.
Follow safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Participate in daily meetings and communicate store objectives, goals, and accountability for store processes.
Coordinate with leadership to support communication and teamwork in completing store objectives, and help inform the associate team.
Support associate growth and problem-solving, and assist with new-hire orientation and zone training.
Hold employees accountable to scheduling and timecard company policies.