Reclectic Store Manager

Reclectic•Nashville, IN

4d•$80,000 - $85,000•Onsite

About The Position

Reclectic is opening a new location at Opry Mills in Nashville, Tennessee, and is hiring a Store Manager to help shape the brand experience and operations. The Store Manager will help the location realize its potential by creating an engaging, inspiring customer environment and fostering continual team development and a culture of excellence, creativity, collaboration, innovation, and trust. The role represents the Reclectic brand locally and leads store experience, team management, visual presentation, and business operations. The Store Manager partners with leadership and Home Office teams, interprets business performance and direction, and supports efficient operations, sales, customer experience, safety, inventory accuracy, and profitability.

Requirements

At least 5 years of store leadership experience.
High-volume store leadership experience, defined as $7 million or more, is required.
Proven record of hiring and developing talent.
Strong understanding of the merchant process and its business impact.
Experience in coaching, counseling, and conflict resolution.
Ability to work flexible hours, including nights, weekends, and holidays.
Passion for the Reclectic brand and concept.
Entrepreneurial spirit.

Responsibilities

Represent the Reclectic brand locally while emulating global URBN values.
Partner with the Leadership Team to balance engaging visuals with productive use of store space.
Lead and support the team in improving store experience through operations, merchandising, and presentation.
Cultivate a welcoming and inclusive customer environment.
Interpret and escalate customer feedback and team insights to improve the Reclectic experience and operations.
Network with local businesses and organizations to identify collaboration opportunities.
Use critical thinking and a solutions-based approach to address business challenges with appropriate partners.
Promote inclusion by amplifying voices, seeking different perspectives, and applying these principles to hiring.
Provide timely, specific employee feedback; support onboarding, equitable development, accountability, and employee engagement.
Inspire and empower teams through creativity, empathy, shared purpose, individualized communication, and leveraging employees’ strengths.
Assess business and product sell-through to identify opportunities and lead strategic decisions.
Oversee and collaborate with partners on store processes, shipment, and product flow to support sell-through, sales, and customer experience.
Maintain an organized, clean, presentable building and escalate facilities or maintenance issues promptly.
Maintain effective scheduling practices and ensure payroll accuracy and compliance with local labor legislation.
Collaborate with partners on daily operating procedures and assess staff scheduling and payroll accuracy and compliance.
Interpret Home Office direction to improve store structure, presentation, productivity, and sales; engage Home Office leadership in continuous operational improvement.
Uphold safety standards, inventory accuracy, product-loss reduction, and company policies and procedures.