Store Manager
About The Position
The Shop Manager oversees a Take 5 shop and is accountable for the team’s execution of service standards, including oil changes, wiper blade and air filter replacement, tire inflation, and other light maintenance services. The role is comparable to management work in restaurant or retail environments and places strong emphasis on customer service, team leadership, and shop performance. Take 5 provides training in its methods. The Shop Manager recruits, interviews, and onboards employees; motivates and holds the team accountable; and makes personnel decisions. The manager ensures customers receive an excellent experience, checks in with customers before they leave, supports technicians, and manages shop operations, inventory, ordering, scheduling, payroll, employee evaluations, and financial results. The role involves early hours and approximately 55 hours of work per week, physical activity, and possible exposure to hot or cold weather.
Requirements
- Basic computer skills.
- Ability to maneuver in and out of a shallow, 3-foot-deep pit.
- Ability to walk, stand, bend, stoop, and twist for extended periods and perform activities involving holding, grasping, pulling, and turning.
- Ability to lift up to 50 pounds.
- Ability to work in hot or cold weather conditions.
- Must remain alert and aware of surroundings.
- Must be adaptive to change.
Responsibilities
- Recruit, interview, and onboard employees.
- Motivate the team, hold team members accountable, and make personnel decisions.
- Check in with customers before they leave to ensure they had a great experience.
- Ensure the crew actively provides an excellent customer experience.
- Control inventory, including conducting End of Period and End of Year inventory.
- Place product orders.
- Understand the shop’s financials to drive results and beat budget.
- Conduct quarterly employee evaluations.
- Submit payroll.
- Create the crew schedule.
- Support technicians with their duties.
- Oversee the team’s execution of service standards for oil changes, wiper blade and air filter replacement, tire inflation, and other light maintenance services.
Benefits
- Annual Shop Manager Conference.
- Career development path from Pit Tech to President.
- Family environment.
- Employee contests.
- Ability to transfer easily to locations across the country.
- Opportunity to meet new people every day.
- Community involvement.
- Opportunity to learn new skills.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
