Store Manager Unassigned

Walgreens • Anchorage, AK

6d • $27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position that prepares the employee to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee shadows and assists with store operations while completing the development track and learning plan. The role involves training and rotations at other area stores, learning Walgreens’ systems and procedures, and demonstrating readiness for a permanent Store Manager assignment. The employee must be willing to accept a Store Manager assignment if offered and transfer to other Walgreens retail locations within the same hiring area.

The position develops skills in customer experience, store and pharmacy operations, business performance and planning, people management, and communications. Responsibilities include supporting customer service and team development, learning to manage inventory and merchandising, supporting asset protection and compliance, analyzing store and pharmacy performance, and assisting with community engagement and business initiatives. Pharmacy technician registration or licensure must be obtained when required by state law; PTCB certification may also be required by the state.

Requirements

• Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including extended days, evenings, and weekends.
• Willingness to accept an assignment into a Store Manager position if offered.
• Willingness to transfer to other Walgreens retail locations within the same hiring area.

Nice To Haves

• PTCB Certification.
• Bachelor’s degree.
• Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

• Complete the accelerated Store Manager development program, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
• Shadow and assist the Store Manager in leading front-end and pharmacy operations and demonstrate proficiency in supervising store operations and team members.
• Engage customers and patients, resolve complaints and questions, model customer service practices, and support coaching and improvement plans for service in the front end and pharmacy.
• Support the Store Manager in reviewing customer service trends and feedback and improving service metrics.
• Learn and demonstrate store supervision, including exposure to opening, closing, shift changes, task delegation, merchandising, promotional displays, and pricing.
• Support asset protection and loss prevention, monitor relevant programs and systems, learn to respond to electronic surveillance, and support price accuracy through reports and audits.
• Learn inventory trends and management and supervise procedures for receiving, counting, ordering, pricing, returning, transferring, and stocking merchandise for the front end and pharmacy.
• Supervise operations at the assigned location in compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
• Support the safety and well-being of team members and effectively use the Security Operations Center.
• Follow company policies and procedures, maintain respectful relationships with coworkers and business partners, and complete special assignments and other tasks as assigned.
• Learn to analyze financial and performance data for the store and pharmacy and develop action plans to increase sales, control costs, reduce loss, and improve results.
• Review daily performance indicators and weekly operational metrics and discuss action plans with the Store Manager and District Manager.
• Work with the Pharmacy Manager and/or Pharmacy Operations Manager to analyze pharmacy performance indicators and improve pharmacy performance.
• Work with the Store Manager to learn inventory metrics and processes and support business initiatives, community outreach, and retail partnerships from planning through implementation and review.
• Learn people management practices, including training, coaching, use of HR and people-management systems, performance conversations, discipline, and performance improvement plans.
• Support the Store Manager in leveraging team members’ strengths and abilities to improve engagement, solve problems, and adapt to changes.
• Attend critical communication sessions, learn effective feedback and communication practices, assist with planning and attending community events, and gain experience facilitating discussions about operational and engagement metrics.
• Obtain pharmacy technician registration or licensure when required by state law and pursue PTCB certification when required by the state.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager