Store Manager

Break Time•Ashland, MO

About The Position

Break Time Store Managers oversee the performance of an assigned Break Time Convenience Store. They lead store employees and focus on customer service, store sales, operations, financial performance, and compliance. Managers may also be expected to perform other duties as assigned and must follow company and position-specific policies and procedures.

Requirements

  • Prior management or leadership experience.
  • High school diploma or GED equivalent.
  • At least 18 years of age.
  • Availability to work and/or support all shifts, including weekends and holidays.
  • Valid driver’s license, vehicle insurance, and reliable transportation to and from the bank; the vehicle must be locked and secured while transporting deposits.
  • Ability to thrive in a fast-paced environment and work individually as well as lead a team.
  • Ability to perform mathematical calculations for making change, completing shift reports, and accounting for product during vendor check-in.
  • Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Ability and willingness to occasionally climb and descend ladders to handle inventory or products.
  • Ability to perform duties accurately and with minimal supervision.
  • Physical ability to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
  • Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
  • Ability to stand for up to nine hours per shift.
  • Ability to speak, read, write, and understand English to communicate effectively with customers, coworkers, and supervisors.
  • Must meet company requirements, including successfully completing a pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • Bachelor’s degree.
  • Experience in retail sales.

Responsibilities

  • Provide excellent, fast, and friendly customer service; greet and thank customers, support peak hours, handle complaints courteously, and conduct accurate transactions.
  • Oversee daily store operations, including reporting, banking, inventory, bookkeeping, and fuel management; maintain the facility, equipment, and property; ensure cleanliness and timely opening and closing; and execute food programs and food-safety practices.
  • Execute marketing and merchandising programs, identify sales opportunities with management, maintain accurate pricing and promotions, suggestively sell, check in vendors, and keep merchandise stocked, clean, fronted, and faced.
  • Oversee store operations and supervise employees by scheduling and organizing work, providing direction, training and developing staff, enforcing policies and safety requirements, monitoring productivity, conducting performance evaluations, resolving conflict, and reviewing employee time entries and schedules.
  • Manage store finances and profitability; control shortages and expenses; prepare for and participate in cash, lottery, cigarette, and general inventory audits; investigate results and plan improvements; meet or exceed sales and controllable-expense goals; and perform loss-control duties.
  • Recruit, train, coach, and develop associates; model professionalism; foster teamwork and a positive work culture; and lead employees in complying with applicable local, state, and federal regulations.
  • Use store technology and follow the scheduling template; perform mathematical calculations for making change, shift reports, and product counts.
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