Store Manager

Lucky Brand • City of Syracuse, NY

15d • $43,400 - $62,000

About The Position

The Store Manager is responsible for building a high-performing team, delivering an excellent customer experience, and managing all aspects of store operations. The role includes hiring and training associates, overseeing operations, and leading the store toward company sales and profitability goals. The Store Manager creates a positive environment that develops and engages managers, associates, and customers, and reports to the District Manager.

The Store Manager uses statistical information and market knowledge to create plans that meet financial, customer-service, and operational goals while responding to the store’s strengths and challenges. The position combines customer engagement and product knowledge with talent development, team leadership, merchandising, scheduling, and expense management. The role may require occasional travel to other store locations and attendance at district meetings.

Requirements

• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet business needs, including evenings and weekends.
• May require occasional travel to other store locations and attendance at district meetings.

Nice To Haves

• Two or more years as a Store Manager in a similar-volume apparel business (preferred).

Responsibilities

• Use statistical information and market knowledge to develop action plans and achieve financial, customer-service, and operational goals.
• Demonstrate product knowledge, selling skills, and operational skills to maximize sales.
• Engage customers, build relationships and brand loyalty, and use company tools.
• Attract, develop, and retain talented associates.
• Motivate and engage teams by identifying individual strengths.
• Give and receive feedback to improve performance and develop team members.
• Communicate clear expectations and hold the store team and self accountable for results.
• Ensure store merchandising and operational standards are consistently met.
• Oversee controllable expenses, including payroll and training, to increase profitability.
• Build trust with team members across differing beliefs, values, and perspectives.
• Remain composed when facing challenges and unforeseen circumstances.
• Lead or assist with floor sets, window changes, and other merchandising and visual expectations.
• Perform POS transactions on designated shifts and execute management functions when the Assistant Manager is absent.
• Schedule employees according to their strengths to maximize productivity.
• Model company values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
• Hire and train associates and oversee store operations.

Benefits

• Eligible for a bonus under the Management Incentive Plan.
• Competitive benefits package for eligible associates, including medical, dental, and vision coverage; term life insurance; paid vacation and holidays; and a 401(k) with Company match.
• Associate merchandise discount at all Catalyst Brands.
• Eligible associates receive eight paid holidays during the calendar year; store hourly associates scheduled to work on a designated holiday receive additional compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed