Store Manager - Luxury Retail

Furniture For Life•Colorado Springs, CO
•$55,000 - $100,000

About The Position

Furniture For Life is seeking an entrepreneurial, energetic, and creative Store Manager to lead a team of Comfort Consultants and deliver exceptional customer experiences. The role focuses on developing a highly effective team, presenting premium products, and achieving sales and store-profit expectations. The manager will oversee scheduling, payroll approval, customer follow-up, sales-floor presentation, merchandising, and required reporting. The position is full-time, salaried, and exempt, with anticipated total compensation of $80,000–$90,000, including a $55,000–$65,000 salary, commissions, and store performance bonuses. Commissions are uncapped, and higher annual earnings are possible.

Requirements

  • At least 2 years of store management experience as a manager or assistant manager.
  • Strong leadership skills and ability to develop an effective team.
  • Strong interpersonal skills and ability to quickly establish rapport and build enduring relationships.
  • Self-starter who actively seeks, provides, and values feedback.
  • High motivation and desire to succeed.
  • Excellent written and verbal communication skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Proficiency with Google Suite or Microsoft Office Suite.

Nice To Haves

  • Big-ticket sales experience preferred.
  • Experience with POS or CRM platforms is a plus.
  • Fun, passionate, energetic, creative, and quick to learn, with a thirst for knowledge.

Responsibilities

  • Consistently delight customers and create positive, memorable customer experiences.
  • Create an atmosphere of curiosity and discovery that encourages customers to explore products and their comfort needs.
  • Present products confidently in a way that supports the company’s reputation for product quality and service.
  • Hire and train a highly capable team of Comfort Consultants.
  • Manage scheduling hours and approve payroll.
  • Complete customer follow-up related to quotes and post-sale contact.
  • Keep the sales floor clean, organized, and current, and execute merchandising plans according to company guidelines.
  • Maximize sales and meet sales and store-profit expectations.
  • Provide required reporting and tracking.
  • Hold the retail support team to high performance standards; identify and clearly communicate weaknesses, opportunities to improve results, and ideas for improving business operations.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Long-term disability insurance
  • Short-term disability insurance
  • Employee Assistance Program (EAP)
  • 401(k) with matching
  • Employee Purchase Program
  • Commissions and store performance bonuses
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