Store Manager

Liquor Stores USA•Anchorage, AK

13d•Onsite

About The Position

Brown Jug, a premium retailer of wine, beer, and spirits, is seeking a Store Manager to lead and direct a multimillion-dollar business unit at store #264 in Anchorage, Alaska. The role focuses on delivering an exceptional customer experience, developing Team Members, fostering a strong sales culture, and maintaining operational excellence and compliance with financial and regulatory standards. The Store Manager leads people management and customer-service efforts, plans staffing and schedules, monitors financial performance and inventory, and oversees day-to-day store operations. The position also ensures adherence to occupational health and safety, loss prevention, alcohol-service, and other regulatory requirements. Managers work schedules that support store operations, including evenings and weekends.

Requirements

At least 3 years of experience in a retail environment.
High school diploma or equivalent.
TAP or Rserving certification.
Highly self-motivated and customer-service driven.
Effective leadership of a large team.
Strong sales background and a proven track record of success.
Strong written and verbal communication skills.
Must pass a background check.
Must have access to reliable transportation.
Strong understanding of store operating reports, including profit-and-loss statements.
Able to work a varied retail schedule, including evenings and weekends.
Able to safely lift up to 50 pounds, stand for extended periods, and climb ladders comfortably.

Nice To Haves

At least 3 years of supervisory and/or management experience.
First-Aid certificate.
Training in wine, beer, and spirits.

Responsibilities

Build an inviting work culture and serve as a role model who coaches, mentors, and inspires team members.
Delegate tasks, set priorities, communicate clearly, and lead effective huddles, meetings, and coaching sessions.
Recruit in-store, create succession plans, address performance gaps, and ensure required training is completed on time.
Create or monitor efficient weekly schedules for sales and support functions.
Model exemplary customer service, resolve customer complaints, inform the Area Manager of complaints, and review customer surveys.
Manage new product launches, evaluate local market trends, assess promotions, and recommend improvements to the Area Manager.
Plan and organize labor, inventory, and finances to meet short- and long-term goals, and partner with the Area Manager to meet or exceed financial targets.
Review loss-prevention programs and financial documents, including invoices, costs, and profit-and-loss statements; adjust scheduling to manage labor costs.
Ensure merchandising and pricing guidelines are followed, maintain a clean and presentable store, and address maintenance issues.
Manage communications, inventory levels, ordering and receiving, and daily store tasks.
Review flyers, events, and promotions and execute them appropriately.
Organize or attend occupational health and safety and loss-prevention meetings and training, and develop relationships with store stakeholders.
Participate in health inspections and audits, complete corrective actions, and maintain required First-Aid, loss-prevention, occupational health and safety, and alcohol-service training.
Ensure employees maintain TAP or Rserving certification and that Alaska ABC Board and other government requirements are met.
Adhere to Afognak Native Corporation policies, with a focus on social responsibility.
Work the stated manager schedule: at least two Saturdays per month from February through November; every weekend in December; flexible scheduling in January; at least one mid-shift per week; at least three closing shifts per month (with an alternate requirement for stores that close at 2:00 a.m.); and at least one opening shift per week.