Open Jobs Store Manager - Issaquah Commons (Issaquah, WA)

Sephora•Issaquah, WA

5d•$93,800 - $114,850•Onsite

About The Position

Sephora is hiring a Store Manager for its Issaquah Commons location in Issaquah, Washington. The Store Manager leads store operations and the team to deliver an elevated client experience, drive sales and profitability, and build an inclusive, high-performing store culture. The role includes setting direction, executing business plans, coaching and developing employees, recruiting and onboarding talent, and maintaining operational and brand standards in a dynamic, high-volume retail environment. The position is performed on-site at 775 NW Gilman Blvd, Ste C13, Issaquah, WA 98027. Availability for evenings, weekends, and holidays is required. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for the entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $93,800–$114,850. Employees may also be eligible for bonuses. Salary offers may depend on qualifications, experience, skills, education, certifications or licenses, business factors, and geographic location. The job is full-time and regular.

Requirements

Demonstrated success in a high-volume, complex retail or hospitality environment.
Ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve ambitious targets.
Ability to recruit, inspire, and develop talent and foster a collaborative atmosphere that delivers results.
Strong communication and interpersonal skills, including the ability to build trust and alignment with teams and senior leadership, manage conflict, and facilitate complex discussions.
Passion for empowering teams through mentorship, real-time coaching, feedback, and a culture of learning and accountability.
Experience creating personalized client experiences that build loyalty and satisfaction while balancing operations with business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, and stand and walk the sales floor for the entire shift.
Ability to work in a fragrance-filled environment and handle and apply products to clients, with or without accommodation.

Responsibilities

Oversee daily store operations and deliver a seamless, elevated client experience while driving sales and profitability.
Lead, coach, inspire, and empower a diverse team to foster growth, accountability, and achievement of performance goals.
Attract, recruit, and onboard talent to build an inclusive team that reflects Sephora’s values and delivers excellent service.
Conduct performance appraisals and provide actionable feedback and mentorship to support employee development and engagement.
Promote continuous learning through coaching, open dialogue, and resources for associates and leaders.
Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
Set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
Build trust, clarity, and enthusiasm with store teams and senior leadership; manage conflict and facilitate complex discussions.
Create personalized client experiences that support loyalty and satisfaction while balancing operations with business growth.

Benefits

Medical, dental, and vision coverage for employees and dependents.
Company-paid disability and life insurance.
401(k) with a 4% company match.
Flexible spending account (FSA) and health savings account (HSA) programs.
Student Debt Retirement plan, where student loan payments qualify to earn the Sephora 401(k) match.
Vacation paid time off, sick paid time off, and protected leave.
Training, tuition reimbursement, and leadership development.
30% discount on merchandise and services, opportunities for free products or gratis, and flash sale discounts on LVMH brand products.
Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
Volunteer and donation matching.
Potential eligibility for bonuses.