Assistant Store Manager - Issaquah Commons (Issaquah, WA)

Sephora•Issaquah, WA
•$80,169 - $88,350•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in the daily operation of a Sephora store, leading and developing the team while delivering exceptional client experiences and driving sales and profitability. The role includes recruiting and onboarding talent, coaching and mentoring associates, providing feedback and conducting performance appraisals, resolving client concerns, and promoting loyalty programs and personalized service. The Assistant Store Manager also maintains store presentation and compliance with Sephora policies and brand guidelines, and optimizes inventory and staffing resources in a fast-paced retail environment. This is an on-site role at 775 NW Gilman Blvd, Ste C13, Issaquah, WA 98027. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $80,169 to $88,350. Employees may also be eligible for bonuses. The position offers benefits and career-development resources, subject to eligibility and job classification.

Requirements

  • Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and team performance through hands-on leadership.
  • Ability to recruit, inspire, and develop talent and foster a collaborative atmosphere.
  • Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
  • Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
  • Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
  • Availability to work evenings, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, and work in a fragrance-filled environment.
  • Ability to handle and apply products to clients, with or without accommodation.

Responsibilities

  • Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
  • Coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
  • Attract, hire, and onboard talent, building a diverse and inclusive team.
  • Provide real-time coaching, actionable feedback, mentorship, and ongoing support to associates.
  • Conduct performance appraisals and support team members’ career development and engagement.
  • Deliver outstanding client service, resolve concerns, and promote engagement through loyalty programs and personalized experiences.
  • Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources and adapt to changing priorities and business opportunities.

Benefits

  • Medical, dental, and vision coverage
  • Employer-paid disability and life insurance
  • 401(k) with 4% employer match
  • Flexible spending account (FSA) and health savings account (HSA) programs
  • Student Debt Retirement plan that allows eligible student loan payments to qualify for the 401(k) match
  • Paid vacation time off and paid sick time off
  • Protected leave
  • Training and leadership development
  • Tuition reimbursement
  • 30% discount on merchandise and services
  • Opportunities for free products or gratis and flash sale discounts on LVMH brand products
  • Free mental health and financial coaching resources with 24/7 access
  • Volunteer and donation matching
  • Potential eligibility for bonuses
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