About The Position

Banter by Piercing Pagoda is seeking a Store Manager to lead store operations and contribute to a strong customer experience. The manager maintains daily focus on individual and team member standards to achieve sales and profit projections, creates an atmosphere of total customer satisfaction, develops team members’ skills and product knowledge through training and evaluation, and recruits and selects team members. The role also involves managing the profit and loss statement to achieve profit margin goals, enforcing company policies and procedures, and carrying out other operational and strategic duties. The company provides training in sales techniques, product knowledge, and career development, and values integrity, diversity, teamwork, and advancement from within.

Requirements

  • At least one year of retail management experience; preferably with a jeweler or specialty retailer.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Nice To Haves

  • Retail management experience with a jeweler or specialty retailer.

Responsibilities

  • Maintain daily focus on individual and team members’ standards achievement to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Manage the P&L to achieve profit margin goals.
  • Follow and enforce all company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training and career development programs.
  • Team member merchandise discounts.
  • Incentive trips and contests.
  • Base pay of $20.67–$36.00 plus commission on sales; final pay rate depends on experience and qualifications.
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