Store Manager

GNC Holdings•Fargo, ND

About The Position

GNC is seeking a Store Manager who represents its “Live Well” philosophy and is passionate about health and wellness. The Store Manager leads, coaches, and supports the store team in delivering exceptional customer service and guidance, while overseeing daily store operations, business performance, and product management. The role includes representing the GNC brand through product knowledge and customer interactions, supporting sales and repeat business, and ensuring merchandise is presented according to GNC standards. This is a full-time, hourly supervisory position. Managers work five days and 40 hours per week, with schedules determined in part by store location. The position involves standing or walking for up to eight hours daily, frequent reaching, bending, twisting, and repetitive hand motions, lifting and moving items, climbing ladders, working in temperatures from 50 to 85 degrees, and using a computer for up to 60% of the day. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • Ability to perform each essential duty satisfactorily.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions, and to reach with hands and arms.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; ability to push or pull up to 20 pounds.
  • Ability to climb ladders.
  • Ability to work in temperatures ranging from 50 to 85 degrees.
  • Ability to use a computer for up to 60% of the workday.
  • Ability to work five days and 40 hours per week and meet the applicable store-location schedule requirements.

Responsibilities

  • Lead, coach, and support the team in providing exceptional service and guidance to customers.
  • Oversee daily store operations, business performance, and product management.
  • Represent the GNC brand by providing product knowledge and promoting the “Live Well” message.
  • Ensure products are merchandised according to GNC standards and are easy for customers to see and buy.
  • Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and provide ongoing performance feedback to store associates.
  • Recruit, hire, and manage employee performance.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
  • Work the schedule applicable to the store location, including required evenings, weekends, Sundays, and major U.S. holidays when the store is open.

Benefits

  • Eligible team members may earn additional performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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