Store Manager Unassigned

Walgreens•Twin Falls, ID

6d•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position preparing the employee to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee shadows and assists with store operations while completing a development track and demonstrating readiness for a permanent Store Manager assignment. The role includes learning store procedures, systems, compliance requirements, business management, customer service, and people leadership. The employee may be assigned to other stores in the area for rotations and must be willing to transfer to other Walgreens retail assets within the same hiring area. The position requires completing classroom, online, and on-the-job training, assigned rotations, certifications, and individual development plans. It involves supervising and improving customer service, store operations, merchandising, inventory, asset protection, financial performance, business planning, team development, and communications across front-end and pharmacy operations. The employee must obtain pharmacy technician registration or licensure where required by state law and pursue PTCB certification where required by the state.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept a Store Manager assignment if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification where required by the state.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience with another employer in a retail store or hospitality manager or assistant manager capacity, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated development program, assigned learning activities, rotations, and certifications required for the Store Manager role.
Shadow and assist the Store Manager in leading front-end and pharmacy operations and demonstrate proficiency supervising store operations and team members.
Engage customers and patients, resolve complaints, answer questions, model service practices, and support improvements to customer service across the front end and pharmacy.
Coach and train team members on customer service and develop plans to improve service and customer loyalty.
Learn and supervise store operations, including shift transitions, task delegation, merchandising, and promotional displays.
Protect store assets by administering and monitoring loss-prevention programs, using the electronic surveillance system, and maintaining price accuracy.
Analyze inventory trends and supervise inventory processes, including receiving, counting, ordering, pricing, returning, stocking, and transferring merchandise.
Ensure assigned-location operations comply with applicable laws and regulations, including those covering alcohol, tobacco, fresh food, and pharmacy products.
Promote team-member safety and well-being and effectively use the Security Operations Center.
Comply with company policies and procedures and maintain respectful relationships with coworkers and business partners.
Analyze store and pharmacy financial and performance data, develop action plans to improve results, increase sales, control costs, and reduce loss.
Review daily performance indicators and weekly operational metrics and discuss improvement plans with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes and support business growth through initiatives, community outreach, and retail partnerships.
Learn and support people management, including training, coaching, use of HR systems, performance conversations, and appropriate discipline or performance improvement plans.
Support the Store Manager in engaging team members, leveraging their strengths, solving problems, and adapting to store challenges.
Attend critical communication sessions, learn effective feedback and communication practices, assist with community events, and facilitate discussions about operational and engagement metrics.
Complete special assignments and other tasks as assigned, including assisting team members as needed.