Store Manager

BoxLunch & Hot Topic•Burbank, CA

13d

About The Position

The Store Manager leads a BoxLunch store in achieving sales objectives and managing recruiting, team development, and performance. The role focuses on creating an engaging customer experience, building a collaborative and passionate team, and running an operationally sound business. The Store Manager uses sales data to guide strategy, oversees merchandising and promotions, manages schedules and payroll hours, monitors shrink and external business factors, and communicates with retail leadership and headquarters partners. The position also involves adapting to new technologies, communicating company policies and procedures, controlling supply spending, and developing staff through mentorship, recognition, and feedback. BoxLunch supports hunger relief through its partnership with Feeding America, donating a meal to communities for every $10 spent.

Requirements

At least 1–2 years of retail store management experience.
Experience leading teams to success.
Communication, recruiting, and retail operations skills, including payroll, reporting, scheduling, and merchandising.
High school diploma or GED equivalent.
Ability to adapt to a fast-changing retail industry.
Open-mindedness and curiosity regarding pop culture fandoms and trends.
Ability to navigate the store, merchandise products using approved store equipment, and pack and unpack boxes weighing up to 50 pounds, with or without reasonable accommodation.

Nice To Haves

A degree is preferred but not required.

Responsibilities

Achieve the store sales plan and/or comparable sales goals.
Recruit, develop, and retain a collaborative and passionate team.
Create customer engagement through social media, store web applications, and clienteling.
Lead store operations using organizational structure, delegation, autonomy, and customer-first selling practices.
Monitor shrink and loss prevention, payroll hours, schedules, and external factors that affect business.
Communicate collaboratively with retail leadership and headquarters partners about trends and customer feedback.
Run sales reports and use data to guide strategy and meet sales targets.
Adapt to new technologies, communicate company policies and procedures, and manage supply spending.
Merchandise the store using planograms as a guide and launch promotions on time.
Build a strong team through mentorship, recognition, and feedback.
Navigate the store, merchandise products using approved store equipment, and pack and unpack merchandise boxes weighing up to 50 pounds, with or without reasonable accommodation.