Store Manager Unassigned

Walgreens•Tyler, TX

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a Store Manager assignment. Under the direction of a Store Manager, the employee learns and supports full-store operations across both the front end and pharmacy, completes the development track within the timeframe specified in the learning plan, and demonstrates readiness for permanent assignment. The role includes classroom, online, and on-the-job training; assigned rotations at area stores; development plans from the District Manager; and ongoing conversations with Store and District Managers. Learning proficiency and readiness are also demonstrated to the Regional Vice President. The employee develops knowledge of Walgreens’ systems, software, compliance procedures, retail and pharmacy operations, customer experience, merchandising, inventory, loss prevention, business performance, planning, and people management. The role requires obtaining pharmacy technician registration or licensure where required by state law and pursuing PTCB certification where required by the state. The employee must be willing to accept a Store Manager assignment if offered and transfer to other Walgreens retail assets within the same hiring area. The current hourly pay range is $27.16–$48.56. The position remains open until filled. Walgreens states that the actual rate depends on factors including geography, skills and abilities, education, experience, and other relevant factors. Benefits information is available at jobs.walgreens.com/benefits. The employer considers qualified applicants with arrest and conviction records and is an equal opportunity employer, including disability and veterans.

Requirements

Bachelor’s degree and 3 years of retail management experience, or high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept assignment into a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB certification.
Bachelor’s degree.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development track and required certifications within the timeframe specified in the learning plan.
Attend and complete classroom learning, online training, and on-the-job training; fulfill assigned rotations and learning objectives at area stores.
Follow individual development plans, seek self-development, monitor personal performance, and demonstrate learning proficiency and readiness for permanent assignment.
Learn and implement compliance standard operating procedures across front-end and pharmacy operations, and gain knowledge of company computer and technology systems and software.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification as required by the state.
Engage customers and patients, offer assistance, resolve complaints, answer questions, and model customer service best practices.
Monitor customer service and coach, train, and develop improvement plans for front-end and pharmacy teams; support efforts to improve service metrics and customer loyalty.
Shadow the Store Manager and gain proficiency supervising store operations and team members, including opening, closing, shift changes, and task delegation.
Supervise merchandising activities such as sets, resets, revisions, displays, promotional space, pricing, signage, and seasonal promotions.
Support asset protection programs, monitor loss prevention systems, maintain and respond to electronic surveillance, and ensure price accuracy through reports and audits.
Analyze inventory trends and supervise inventory management; verify procedures for receiving, counting, ordering, pricing, returning, stocking, and transferring merchandise across front-end and pharmacy.
Supervise assigned-location operations in compliance with applicable laws and regulations, including those related to alcohol, tobacco, fresh food, and pharmacy products.
Provide for team member safety and well-being, use the Security Operations Center effectively, follow company policies, and maintain respectful working relationships.
Complete special assignments and other tasks as assigned, including assisting team members as needed.
Learn to analyze store and pharmacy financial and performance data, identify sales opportunities, and develop plans to increase sales and control costs.
Review asset protection data and performance indicators, develop plans to reduce loss, and discuss action plans with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to analyze pharmacy performance indicators and improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes, and learn to grow front-end and pharmacy business through company initiatives, community outreach, and retail partnerships.
Learn people-management practices, including training and coaching on procedures, use of HR and people-management systems, performance conversations, performance improvement plans, and discipline where necessary.
Learn and follow company policies and applicable local, state, and federal laws relating to team member selection, recruitment, record retention, and training.
Support the Store Manager in using team members’ strengths and abilities to improve engagement, address challenges, solve problems, and adapt to change.
Attend critical communication sessions with the Store Manager, learn effective feedback and communication practices, and help facilitate discussions about operational and engagement metrics.
Assist the Store Manager and/or District Manager in planning and attending community events.