Store Manager 227

Hibbett•Tifton, GA

11d•Onsite

About The Position

The Store Manager oversees the store’s sales efforts across departments and is responsible for its overall operation, efficiency, and profitability. The role enforces and communicates Hibbett | City Gear policies, goals, and standards; works consistently with the District Sales Manager and Store Support Center; and represents the company professionally to employees, customers, and the community. The Store Manager is knowledgeable about store products and is passionate about providing outstanding customer service and promoting merchandise. The position manages store assets, sales performance, inventory, expenses, marketing execution, and security. It leads and develops the store team, handles personnel processes, and maintains effective internal controls to protect company assets and financial information. The Store Manager directs and evaluates subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment; footwear and athletic apparel experience is preferred.
Experience managing and developing a sales team.
3–5 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership skills.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Manage and control company assets by managing the designated store.
Direct and oversee the store’s sales efforts.
Monitor store sales statistics, inventory, and expenses that contribute to profitability.
Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to ensure responsibilities and standards in each department are completed.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel.
Maintain proper store security.
Keep the District Sales Manager informed about inventory movement.
Provide information about and follow through on marketing and advertising plans.
Stay informed about customer trends, competitors, new ideas, and community events to identify opportunities.
Provide outstanding customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks to management or appropriate officials.
Interview, hire, train, assign, direct, and evaluate employees; reward and discipline staff; address complaints; and resolve problems.