Store Manager Unassigned

Walgreens•Champaign, IL

About The Position

The Store Manager Unassigned role is an accelerated development position that prepares the successful candidate to lead all operations of a Walgreens store across both the front end and pharmacy. Under the direction of a Store Manager, the employee shadows and assists with store operations, completes a rigorous development program within the timeframe set out in a learning plan, and develops proficiency and readiness for a permanent Store Manager assignment. The role may involve rotations at other stores in the area and transfer to other Walgreens retail assets in the same hiring area. The position combines training with hands-on work in customer experience, store and pharmacy operations, business performance, planning, people management, and communications. The employee learns Walgreens’ policies, procedures, systems, and applicable laws; completes required certifications; and works with Store, District, Pharmacy, and other leaders to improve service, business results, and team performance. The role requires a flexible schedule, including extended days, evenings, and weekends, and willingness to accept a Store Manager assignment if offered. The current hourly pay range is $27.16 to $48.56. The offered rate depends on factors including geography, skills and abilities, education, and experience. The role remains open until filled. Walgreens states that it is an equal opportunity employer, including disability and veterans, and will consider qualified applicants with arrest and conviction records. Benefits information is available at jobs.walgreens.com/benefits.

Requirements

  • Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including extended days, evenings, and weekends.
  • Willingness to accept a Store Manager assignment if offered.
  • Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

  • PTCB certification.
  • Bachelor’s degree.
  • Managerial experience with another employer as a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

  • Complete the accelerated Store Manager development program, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
  • Follow development plans and participate in ongoing growth and readiness discussions with the Store Manager, District Manager, and Regional Vice President.
  • Learn and implement compliance standard operating procedures across the front end and pharmacy; learn the company’s computer, technology, and software systems.
  • Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification where required.
  • Engage customers and patients, resolve complaints, model customer service practices, coach team members, and support service improvement plans and metrics.
  • Shadow and develop proficiency in supervising store operations and team members, including shift changes, task delegation, merchandising, and promotional displays.
  • Help protect store assets by learning and monitoring loss-prevention programs, electronic surveillance, price accuracy, and in-store price audits.
  • Analyze inventory trends and learn to supervise inventory management, receiving, counting, ordering, pricing, returns, transfers, and related procedures for front-end and pharmacy operations.
  • Support compliance with applicable laws and regulations, including those concerning alcohol, tobacco, fresh food, and pharmacy products; promote team member safety and use the Security Operations Center effectively.
  • Learn to analyze financial and performance data, identify sales opportunities, develop action plans to increase sales and control costs, and review asset-protection and operational metrics.
  • Work with pharmacy leaders to analyze pharmacy performance indicators and support pharmacy performance improvements.
  • Work with the Store Manager on inventory metrics and learn to plan and execute business initiatives, community outreach, and retail partnerships.
  • Learn people-management practices and systems, including team member training and coaching, performance conversations, discipline, performance improvement plans, recruitment, record retention, and training compliance.
  • Support the Store Manager in developing team members, improving engagement, solving problems, and adapting to store changes.
  • Attend critical communications and meetings, learn feedback practices, facilitate team discussions around operational and engagement metrics, and assist with planning and attending community events.
  • Complete special assignments and other tasks as assigned, including assisting team members as needed.
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