Acima Store Manager - Bilingual Preferred

Acima•Tulsa, OK

2d•$41,040 - $49,761•Onsite

About The Position

The Store Manager oversees all activities at an assigned Acima retail partner location, managing day-to-day store operations and leading the store’s coworkers. The role is responsible for maximizing revenue and profits through effective management, hiring, training, and ongoing coworker development, while meeting sales goals and improving processes to increase sales. The position is performed in person at a retail partner store. The role is paid a salary of $41,040 to $49,761 per year and may be eligible for performance-based bonuses or incentives, paid monthly. The position is full-time, with workdays and hours varying across Monday through Sunday and including evenings and weekends.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Proven track record of success in retail sales management.
Strong leadership skills and ability to motivate and develop a team.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and other relevant software applications.
Knowledge of inventory management and merchandising principles.
Organized, with time-management skills and the ability to multitask.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Consistent in-person attendance to lead and manage store operations.

Nice To Haves

Familiarity with rental or leasing industry practices.

Responsibilities

Manage and direct the day-to-day work of all store coworkers.
Motivate, evaluate, coach, and counsel coworkers; hold them accountable for duties and company policies, including issuing discipline up to termination.
Identify and recommend coworkers for promotion to Store Manager and Assistant Store Manager positions.
Build partnerships with retail store personnel to generate referrals and educate them about the rental and lease process.
Train, supervise, and assess coworkers’ commitment to exceptional customer service.
Use discretion and judgment in managing store personnel, sales, and customer matters.
Develop coworkers’ sales and account-management skills through ongoing training and coaching.
Address and resolve coworker and customer issues and complaints promptly.
Cultivate a positive work environment to support retention and minimize turnover and workplace issues.
Recruit, interview, and hire store coworkers.
Establish and track daily and weekly sales objectives.
Supervise and guide coworkers in sales activities and day-to-day job duties.
Facilitate rental and lease agreement conversions and oversee sales outcomes to support revenue growth.
Address challenging accounts that require managerial intervention and authorize customer commitments.
Promote Acima’s leasing services to potential customers by communicating their accessibility, flexibility, and convenience.
Educate customers on lease terms and delivery protocols, review overdue accounts, and encourage timely payments.
Oversee sales and account operations and guide customer interactions about leasing options and payment terms.

Benefits

Medical, dental, and vision insurance.
Life insurance and supplemental life insurance, including spouse and dependent coverage.
Short-term and long-term disability insurance.
Flexible spending accounts and health savings accounts.
401(k) savings plan with company match.
Paid time off.
Legal insurance.
Identity theft protection plan.
Hospital indemnity, critical illness, and accident insurance.
Limited purpose plan.
Career growth opportunities.
Weekly pay.
Discounts from Acima partners.
Potential performance-based bonus or incentive programs.