Sales - Store Manager

Russell Cellular•Big Stone Gap, VA
•$15 - $23

About The Position

Russell Cellular is hiring a Store Manager to lead a retail team, drive sales, and create positive customer experiences. The manager leads by serving customers, supporting and developing team members, and achieving both personal and store sales goals. Store Managers are active sellers and customer-facing leaders who contribute directly to store performance. The role includes recruiting, interviewing, hiring, training, and onboarding team members; managing scheduling, inventory, cash handling, and daily store operations; resolving escalated customer concerns; and maintaining a clean, organized, professional store environment. Compensation is a $15.00 per hour base rate plus uncapped commission. Average earnings are described as up to $23.00 per hour, with no commission cap.

Requirements

  • Retail leadership, store management, or sales management experience.
  • Passion for coaching, developing, and motivating others.
  • Strong interpersonal, communication, and relationship-building skills.
  • Track record of achieving sales goals and driving team performance.
  • Ability to thrive in a fast-paced, goal-driven retail environment.
  • Flexible availability, including weekends as business needs require.

Responsibilities

  • Lead, coach, and develop a team of Wireless Specialists to exceed sales and service expectations.
  • Drive store performance through hands-on leadership, coaching, and accountability.
  • Meet personal sales goals while helping the team achieve store objectives; remain an active seller and customer-facing leader.
  • Recruit, interview, hire, train, and onboard new team members.
  • Manage scheduling, inventory, cash handling, and daily store operations.
  • Resolve escalated customer concerns and ensure an exceptional customer experience.
  • Maintain a clean, organized, and professional store environment.

Benefits

  • Medical, dental, vision, and life insurance benefits for eligible employees.
  • 401(k) with employer matching opportunities.
  • Paid time off, paid sick leave, and company holidays.
  • Employee Assistance Program (EAP).
  • Verizon discounts, sales contests, and performance incentives.
  • Career development, advancement opportunities, and paid training.
  • Same-day pay options.
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