Store Manager

Resideo•Fairfield, NJ
•$71,064 - $121,005

About The Position

ADI Global Distribution is hiring a Store Manager to drive sales performance and lead all branch operations. The role includes hiring team members and supporting their professional growth, working with customers and supplier partners, and creating and implementing strategies to improve productivity and sales performance in order to achieve the branch’s financial targets. ADI is North America’s leading wholesale distributor of security and low-voltage products. The company describes its people as its greatest asset and emphasizes customer service, employee development, and opportunities for career growth.

Requirements

  • At least 6 years of experience with a sales background.
  • People management experience, preferably with distribution or retail exposure.
  • Excellent written and spoken communication skills and demonstrated active listening skills.

Nice To Haves

  • Industry experience.
  • Computer literacy, including knowledge of Microsoft Office.
  • Strong analytical skills and experience with a customer relationship management tool.
  • Branch management experience, including profit and loss responsibility.
  • Negotiation and problem-solving skills and the ability to think strategically about business needs.
  • Ability to develop and maintain relationships with internal teams, customers, and vendors.
  • Ability to create a culture of winning, customer service, and recognition.
  • Planning and organization skills.

Responsibilities

  • Lead selling activities and coach employees to increase sales performance.
  • Ensure the branch exceeds sales revenue, account growth, and product sales targets.
  • Coordinate customer training events to expand market potential.
  • Monitor competitive conditions in the territory and recommend changes to gain market share in new areas.
  • Maintain relationships with customers and vendors to achieve branch goals.
  • Work with vendors to identify sales opportunities and drive leads to the branch.
  • Use reports and dashboards to identify sales trends.
  • Manage hiring, training, and mentoring of employees.
  • Lead employees to meet expectations for productivity, quality, continuous improvement, and goal accomplishment.
  • Lead ongoing professional development for the team.
  • Foster teamwork, diversity, cohesiveness, and support so employees can succeed.
  • Conduct periodic performance reviews and annual compensation planning.
  • Manage branch profit and loss, using cost controls, price improvement, and sales growth to maximize profitability.
  • Supervise the branch’s operational, budgetary, and financial responsibilities and activities.
  • Promote exceptional customer service.
  • Handle and resolve escalations involving customers and supplier partners.

Benefits

  • Medical, dental, and vision benefits.
  • Commuter benefit.
  • Pet insurance.
  • 401(k) participation from Day 1.
  • 12 paid holidays each year.
  • Four weeks of parental leave without using vacation time.
  • Employee discounts on company products and other retail/service providers.
  • Monday-to-Friday working hours with no weekends.
  • Opportunity to progress within a global business.
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