Open Jobs Unassigned Store Manager - Birkdale Village

Sephora•Charlotte, NC

5d•Onsite

About The Position

The Store Manager, Unassigned role is intended to place a store manager candidate in a large market with growth opportunities. The individual is expected to remain in the unassigned role for 30–90 days before moving to their own store. The Store Manager inspires and leads by example to create excellent experiences for clients and teams, while advancing Sephora’s values and business objectives. The role focuses on client service, sales and budget strategy, store operations, team development, and fostering an inclusive store culture. The position requires hands-on leadership on the sales floor, coaching and motivating teams, and the ability to work flexibly and move within the market. Relocation is a plus.

Requirements

Passion for excellent client service and experiential retail.
Previous retail management experience at an equivalent sales-volume store.
Excellent organizational, analytical, and management skills.
Experience as a hands-on leader who can motivate, coach, and support teams on the sales floor.
Strong emotional intelligence, resilience, communication skills, and ability to influence team members.
Flexible availability to work.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, and stand or walk the sales floor for an entire shift.
Ability to work in a fragrance-filled environment and handle and apply products to clients.
Adherence to Sephora’s dress code and other Employee Handbook policies.
Ability to be mobile within the market.

Nice To Haves

Willingness or ability to relocate.

Responsibilities

Create excellent customer experiences by focusing on client needs, collaborating, solving problems, improving service, and building strong relationships.
Use Sephora tools and data to measure KPIs and propose action plans for improvement.
Develop sales and budget strategies by identifying, analyzing, and forecasting sales and opportunities to maximize sales and profitability.
Drive results by consistently meeting objectives.
Manage day-to-day store operations and operational initiatives to ensure store profitability and efficiency.
Ensure the store represents Sephora’s brand and culture using company policies, values, and best practices.
Engage and inspire employees through Sephora’s values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
Support employee growth by understanding individual strengths and providing coaching and development.
Lead hands-on on the sales floor to motivate, coach, and help teams succeed.
Attract, identify, and inspire talented employees.

Benefits

Comprehensive healthcare and wellbeing benefits, including medical, dental, and vision coverage, subject to eligibility.
Disability insurance and life insurance.
401(k) savings plan with a 4% company match.
Flexible spending account (FSA) and health savings account (HSA) programs.
Student Debt Retirement plan, allowing qualifying student loan payments to earn the Sephora 401(k) match.
Paid time off, including vacation and sick time, and protected leave.
Tuition reimbursement.
Training and leadership development.
Employee discount of 30% on merchandise and services, free product or gratis opportunities, and LVMH brand flash-sale discounts.
Employee referral bonus program.
Bonus eligibility.
Free mental health and financial coaching resources with 24/7 access.
Volunteer and donation matching.