About The Position

The Assistant Store Manager, Unassigned is a key team member who inspires and leads by example. The unassigned role allows Sephora to bench an Assistant Store Manager candidate in a large market with growth opportunities. The role is designed for the individual to be in position for 30–90 days before moving to their own store. The Assistant Store Manager helps create memorable customer experiences, support store success, manage day-to-day operations, and strengthen Sephora’s culture. The role includes motivating and coaching employees, using tools and data to assess performance and improve customer experience, supporting store operations and profitability, and ensuring the store reflects Sephora’s brand and values. The position is based at the MO-Battlefield store in Springfield, Missouri, and requires mobility within the market; relocation is a plus.

Requirements

  • Passion for excellent client service and experiential retail.
  • Previous retail management experience at a store with equivalent sales volume.
  • Excellent organizational, analytical, and management skills.
  • Hands-on leadership experience, including motivating, coaching, and helping teams succeed on the sales floor.
  • Ability to attract, identify, and inspire employees.
  • Strong emotional intelligence and resilience.
  • Strong communication skills and ability to influence team members.
  • Flexible availability to work.
  • Ability to lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for an entire shift; work in a fragrance-filled environment; and handle and apply products to clients, with or without accommodation.
  • Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook.
  • Ability to be mobile within the market; ability to relocate is a plus.

Nice To Haves

  • Ability to relocate.

Responsibilities

  • Inspire and lead by example, energizing and motivating the team to create memorable customer experiences.
  • Use Sephora’s tools and data to measure KPIs and propose action plans that improve the customer experience.
  • Monitor and analyze data, lead people, and make timely decisions to drive store results.
  • Help ensure the store is clean, services are exceptional, and customers and employees feel safe and welcome.
  • Assist the Store Manager with operational initiatives and with driving store profitability and efficiency.
  • Help ensure the store represents Sephora’s brand and culture by applying company policies, values, and best practices.
  • Engage and inspire employees through Sephora’s values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
  • Coach and develop employees and help them grow.

Benefits

  • Comprehensive healthcare and wellbeing benefits, including medical, dental, and vision coverage, subject to eligibility.
  • Disability and life insurance.
  • 401(k) savings plan with a 4% company match.
  • Flexible spending and health savings account programs.
  • Student Debt Retirement plan that allows qualifying student loan payments to earn the Sephora 401(k) match.
  • Paid vacation time off, paid sick time off, and protected leave.
  • Tuition reimbursement.
  • Training and leadership development.
  • Employee discount of 30% on merchandise and services, free product or gratis opportunities, and LVMH brand flash-sale discounts.
  • Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
  • Employee referral bonus programs.
  • Volunteer and donation matching.
  • Individuals may also be eligible to earn bonuses.
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