Open Jobs Assistant Store Manager - Brentwood

Sephora•Nashville, TN
•Onsite

About The Position

The Assistant Store Manager supports store operations, leads and develops the team, and elevates the client experience. In collaboration with the Store Manager, this role helps ensure smooth daily operations while driving sales and profitability in a fast-paced retail environment. The position is based on-site at 330 Franklin Rd, Nashville, Tennessee. The Assistant Store Manager coaches and empowers team members, recruits and onboards talent, fosters continuous learning, provides performance feedback, and helps build an inclusive, accountable team. The role also delivers exceptional client service, resolves client concerns, supports loyalty and personalized experiences, maintains store presentation and compliance, and optimizes inventory and staffing resources. This salaried, exempt, regular full-time position requires availability for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for the entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $60,100 to $73,600, and employees may also be eligible for bonuses.

Requirements

  • Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
  • Ability to recruit, inspire, and develop talent and foster a collaborative team atmosphere.
  • Strong communication and interpersonal skills, including the ability to build trust and deliver constructive feedback.
  • Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
  • Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
  • Availability to work evenings, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

  • Collaborate with the Store Manager to support smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
  • Coach, inspire, and empower the team to achieve performance goals and foster growth, development, and accountability.
  • Attract, hire, and onboard talent, building a diverse and inclusive team.
  • Promote ongoing learning through real-time coaching, actionable feedback, and support.
  • Conduct performance appraisals and provide mentorship and feedback to support team members’ development and engagement.
  • Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
  • Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources and adapt to changing priorities and opportunities.

Benefits

  • Medical, dental, and vision coverage
  • Disability and life insurance
  • 401(k) with 4% company match
  • FSA and HSA programs
  • Student Debt Retirement plan, allowing qualifying student loan payments to earn the 401(k) match
  • Vacation and sick paid time off and protected leave
  • Training, tuition reimbursement, and leadership development
  • 30% discount on merchandise and services, opportunities for free products, and discounts on LVMH brand products
  • Free mental health and financial coaching resources with 24/7 access
  • Volunteer and donation matching
  • Potential bonus eligibility
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