Open Jobs Assistant Store Manager - Arbor Hills

Sephora•Ann Arbor, MI

1d•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in running daily store operations, leading and developing the team, and delivering exceptional client experiences. The role drives sales and profitability in a fast-paced retail environment while fostering a diverse, inclusive, energetic, and accountable team culture. The Assistant Store Manager recruits and onboards talent, provides ongoing coaching and feedback, conducts performance appraisals, resolves client concerns, supports loyalty and personalized service, and maintains Sephora’s store, operational, and brand standards. The position also involves optimizing inventory and staffing resources and adapting to changing priorities. This is a regular, full-time, salaried exempt position performed on-site at Sephora’s Arbor Hills location in Ann Arbor, Michigan. Availability is required for evenings, weekends, and holidays. The role requires lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for the entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $60,100 to $73,600. Eligible employees may also earn bonuses. Actual salary depends on factors including qualifications, relevant experience, skills, education, credentials, legitimate business factors, and geographic location.

Requirements

Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and team performance through hands-on leadership.
Ability to recruit, inspire, and develop talent and foster a collaborative team environment.
Strong communication and interpersonal skills, including the ability to build trust and deliver constructive feedback.
Commitment to team mentorship, real-time coaching, actionable feedback, learning, and accountability.
Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, and stand and walk the sales floor for the entire shift.
Ability to work in a fragrance-filled environment and handle and apply products to clients, with or without accommodation.

Responsibilities

Collaborate with the Store Manager to support smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
Attract, hire, and onboard talent to build a diverse and inclusive team.
Promote continuous learning through real-time coaching, actionable feedback, and ongoing support.
Conduct performance appraisals and provide feedback and mentorship to support team members’ development and engagement.
Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
Maintain a visually inspiring, clean store environment and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources and adapt to changing priorities and opportunities.

Benefits

Medical, dental, and vision coverage
Disability and life insurance
401(k) with a 4% match
Flexible Spending Account and Health Savings Account programs
Student Debt Retirement plan, with qualifying student loan payments eligible to earn the Sephora 401(k) match
Paid vacation time off and paid sick time off
Protected leave
Training and leadership development
Tuition reimbursement
30% discount on merchandise and services
Free products or gratis opportunities
Flash sale discounts on LVMH brand products
Free mental health and financial coaching resources, with 24/7 access
Volunteer and donation matching
Potential eligibility to earn bonuses