Assistant Store Manager - Arbor Hills
About The Position
The Assistant Store Manager supports the Store Manager in overseeing daily store operations, developing and leading the team, and elevating the client experience. The role drives sales and profitability in a fast-paced retail environment while maintaining Sephora's standards, policies, procedures, and brand guidelines. It also involves recruiting and onboarding talent, coaching and appraising team members, resolving client concerns, and optimizing inventory and staffing resources. This is an on-site role at the Arbor Hills store in Ann Arbor, Michigan. Availability is required for evenings, weekends, and holidays. The position involves lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for the entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $60,100 to $73,600, and employees may also be eligible for bonuses.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
- Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
- Strong communication and interpersonal skills, including the ability to build trust and deliver constructive feedback.
- Commitment to team coaching, mentorship, development, and accountability.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Ability to work on site at the Ann Arbor, Michigan store.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
- Lead, coach, inspire, and empower the team to exceed expectations and performance goals, fostering growth, development, and accountability.
- Attract, hire, and onboard new talent to build a diverse and inclusive team.
- Promote continuous learning through real-time coaching, actionable feedback, and ongoing support.
- Conduct performance appraisals and provide mentorship and feedback to support team members' career development and engagement.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Company-paid disability and life insurance
- 401(k) with a 4% employer match
- Flexible Spending Account (FSA) and Health Savings Account (HSA) programs
- Student Debt Retirement plan, with qualifying student loan payments eligible to earn the 401(k) match
- Vacation paid time off, sick paid time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Opportunities for free products or gratis and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility for bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
