Assistant Store Manager, West Lake Hills
About The Position
The Assistant Store Manager supports the Store Manager in leading store operations, developing the team, and elevating the client experience. The role helps deliver exceptional service while driving sales and profitability in a fast-paced retail environment. The Assistant Store Manager recruits, hires, and onboards talent; coaches and mentors associates; conducts performance appraisals; resolves client concerns; and fosters loyalty through personalized experiences. The role also maintains Sephora’s store, policy, procedure, and brand standards, and optimizes inventory and staffing resources to respond to changing priorities. This is an on-site role at 701 S Capital of Texas Hwy, Austin, TX 78746. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $66,200 to $81,050, and employees in this position may also be eligible for bonuses. The role is full-time and regular.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and team performance through hands-on leadership.
- Strong ability to recruit, inspire, and develop talent and foster a collaborative atmosphere.
- Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
- Commitment to coaching and development through tailored mentorship, real-time coaching, and actionable feedback.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support daily operations and deliver exceptional client experiences while driving sales and profitability.
- Coach, inspire, and empower the team to meet performance goals, grow, and remain accountable.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Provide ongoing learning, real-time coaching, actionable feedback, and support to associates.
- Conduct performance appraisals and provide mentorship to support team members’ career development and engagement.
- Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
- Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Company-paid disability and life insurance
- 401(k) with 4% match
- FSA and HSA programs
- Student Debt Retirement plan with qualifying student loan payments eligible to earn the company 401(k) match
- Paid vacation time off, paid sick time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Opportunities for free products or gratis and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility for bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
