Open Jobs Assistant Store Manager, Queens Center

Sephora•Elmhurst, NY
•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in leading store operations, developing the team, and elevating the client experience. The role helps ensure smooth daily operations while driving sales and profitability in a fast-paced retail environment. It includes recruiting and onboarding talent, coaching and mentoring associates, conducting performance appraisals, and building a diverse and inclusive team. The Assistant Store Manager delivers outstanding client service, resolves concerns, encourages loyalty-program engagement and personalized experiences, and maintains an immaculate, visually inspiring store that complies with Sephora policies, procedures, and brand guidelines. The role also optimizes inventory and staffing resources and adapts to changing priorities. This is an on-site, full-time salaried position at the Queens Center location in Elmhurst, New York. Availability is required for evenings, weekends, and holidays. The annual base salary range is $75,700 to $92,750, and employees may also be eligible for bonuses.

Requirements

  • Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
  • Strong ability to recruit, inspire, and develop talent and foster an energetic, collaborative atmosphere.
  • Strong communication and interpersonal skills, including the ability to build trust and clarity, deliver constructive feedback, and facilitate open dialogue.
  • Commitment to empowering teams through tailored mentorship, real-time coaching, actionable feedback, and a culture of learning and accountability.
  • Experience creating memorable, personalized client experiences that build loyalty while balancing operational priorities and driving business growth.
  • Availability to work evenings, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, and stand and walk the sales floor for the entire shift.
  • Ability to work in a fragrance-filled environment and handle and apply products to clients, with or without accommodation.

Responsibilities

  • Collaborate with the Store Manager to support smooth daily operations and exceptional client experiences while driving sales and profitability.
  • Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
  • Attract, hire, and onboard talent to build a diverse and inclusive team.
  • Promote continuous learning through real-time coaching, actionable feedback, and ongoing support.
  • Conduct performance appraisals and provide feedback and mentorship to support team members’ development and engagement.
  • Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
  • Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources and adapt to shifting priorities and opportunities.

Benefits

  • Medical, dental, and vision coverage for employees and dependents.
  • Company-paid disability and life insurance.
  • 401(k) with a 4% company match.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) programs.
  • Student Debt Retirement plan, with student loan payments eligible to earn the company 401(k) match.
  • Vacation paid time off, sick paid time off, and protected leave.
  • Training, tuition reimbursement, and leadership development.
  • 30% discount on merchandise and services, opportunities for free products, and LVMH brand flash-sale discounts.
  • Free mental health and financial coaching resources with 24/7 access.
  • Volunteer and donation matching.
  • Potential eligibility for bonuses.
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