Assistant Store Manager, Queens Center

sephora.com • , NY

1d • $75,700 - $92,750 • Onsite

About The Position

The Assistant Store Manager supports the Store Manager in running daily store operations, delivering exceptional client experiences, and driving sales and profitability. The role leads, coaches, develops, recruits, and onboards a diverse team while fostering learning, accountability, and strong performance. The Assistant Store Manager resolves client concerns, drives engagement through loyalty programs and personalized experiences, and maintains store presentation and compliance with Sephora policies, procedures, and brand guidelines. The position also optimizes inventory and staffing resources and adapts to changing priorities in a fast-paced retail environment.

This is a full-time, regular, salaried exempt role performed on-site at 90-15 Queens Blvd, Elmhurst, NY 11373. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking on the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $75,700 to $92,750; employees may also be eligible for bonuses.

Requirements

• Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and improving team performance through hands-on leadership.
• Ability to recruit, inspire, and develop talent and foster an energetic, collaborative atmosphere.
• Strong communication and interpersonal skills, including the ability to build trust, communicate clearly, deliver constructive feedback, and facilitate open dialogue.
• Commitment to team coaching, tailored mentorship, actionable feedback, learning, and accountability.
• Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
• Availability to work evenings, weekends, and holidays.
• Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk on the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

• Collaborate with the Store Manager to support smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
• Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
• Attract, hire, and onboard talent to build a diverse and inclusive team.
• Provide real-time coaching, actionable feedback, mentorship, and ongoing support to develop associates.
• Conduct performance appraisals and support team members’ career development and engagement.
• Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
• Maintain an immaculate, visually inspiring store environment and ensure compliance with policies, procedures, and brand guidelines.
• Optimize inventory and staffing resources and adapt to changing priorities and business opportunities.

Benefits

• Medical, dental, and vision coverage
• Company-paid disability and life insurance
• 401(k) with 4% match
• Flexible spending account (FSA) and health savings account (HSA) programs
• Student Debt Retirement plan, with qualifying student loan payments earning the Sephora 401(k) match
• Vacation paid time off, sick paid time off, and protected leave
• Training and leadership development
• Tuition reimbursement
• 30% discount on merchandise and services
• Free products or gratis opportunities
• Flash sale discounts on LVMH brand products
• Free mental health and financial coaching resources with 24/7 access
• Volunteer and donation matching
• Potential eligibility for bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed