Assistant Store Manager, Queens Center
About The Position
The Assistant Store Manager supports the Store Manager with daily store operations, team leadership and development, and delivery of exceptional client experiences. The role drives sales and profitability, cultivates an inclusive and high-performing team, and maintains Sephora’s operational, policy, and brand standards in a fast-paced retail environment. This is an on-site position at 90-15 Queens Blvd, Elmhurst, NY 11373, with availability required for evenings, weekends, and holidays. The Assistant Store Manager recruits and onboards talent, coaches and mentors associates, conducts performance appraisals, resolves client concerns, and promotes loyalty and personalized service. The position also optimizes inventory and staffing resources and maintains a clean, visually inspiring store. Physical demands include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $75,700 to $92,750. Employees may also be eligible for bonuses. Sephora describes a supportive, inclusive community and offers eligible employees healthcare coverage, retirement and savings programs, paid time off and protected leave, training and career development, merchandise discounts, product opportunities, mental health and financial coaching, and volunteer and donation matching.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
- Strong ability to recruit, inspire, and develop talent and foster an energetic, collaborative atmosphere.
- Excellent communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
- Commitment to coaching and development through tailored mentorship, real-time coaching, and actionable feedback.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and driving business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for the entire shift; work in a fragrance-filled environment; and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to ensure smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
- Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Provide real-time coaching, actionable feedback, mentorship, and ongoing support to associates.
- Conduct performance appraisals and support team members’ career development and engagement.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain a visually inspiring and immaculate store while ensuring compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage for employees and dependents, subject to eligibility.
- Disability and life insurance fully covered by Sephora.
- 401(k) with a 4% match.
- Flexible spending account and health savings account programs.
- Student Debt Retirement plan, through which qualifying student loan payments can earn the Sephora 401(k) match.
- Vacation paid time off, sick paid time off, and protected leave.
- Training, tuition reimbursement, and leadership development.
- 30% discount on merchandise and services, opportunities for free products or gratis, and flash sale discounts on LVMH brand products.
- Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
- Volunteer and donation matching.
- Potential eligibility to earn bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
