Open Jobs Assistant Store Manager - Bethesda Row

Sephora•Bethesda, MD

4d•Onsite

About The Position

The Assistant Store Manager supports store operations, team leadership, and the client experience at Sephora’s Bethesda Row location. Working with the Store Manager, this role helps ensure smooth daily operations while driving sales, profitability, and outstanding client service in a fast-paced retail environment. The position is on-site at 7271 Woodmont Avenue, Bethesda, Maryland. The Assistant Store Manager coaches, inspires, and develops associates; recruits and onboards talent; and provides ongoing learning, feedback, mentorship, and performance appraisals. The role promotes client satisfaction through personalized experiences, loyalty programs, and effective resolution of concerns. It also maintains store presentation and compliance with Sephora policies, procedures, and brand guidelines, while optimizing inventory and staffing resources. This role requires availability for evenings, weekends, and holidays. Physical demands include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $66,200 to $81,050, and employees may also be eligible for bonuses.

Requirements

Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
Ability to recruit, inspire, and develop talent and foster an energetic, collaborative atmosphere.
Strong communication and interpersonal skills, including the ability to build trust and clarity, deliver constructive feedback, and facilitate open dialogue.
Commitment to empowering teams through mentorship, real-time coaching, actionable feedback, and a culture of learning and accountability.
Experience creating memorable, personalized client experiences that build loyalty while balancing operational priorities and business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
Coach, inspire, and empower the team to meet performance goals while fostering growth, development, and accountability.
Attract, hire, and onboard talent to build a diverse and inclusive team.
Provide ongoing learning, real-time coaching, actionable feedback, and support to develop associates.
Conduct performance appraisals and provide mentorship to support team members’ career development and engagement.
Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources, adapting to changing priorities and business opportunities.

Benefits

Medical, dental, and vision coverage for employees and dependents.
Company-paid disability and life insurance.
401(k) with a 4% company match.
Flexible spending account and health savings account programs.
Student Debt Retirement plan, under which eligible student loan payments can qualify for the 401(k) match.
Vacation paid time off, sick paid time off, and protected leave.
Training, tuition reimbursement, and leadership development.
30% discount on merchandise and services, free product or gratis opportunities, and flash sale discounts on LVMH brand products.
Free mental health and financial coaching resources with 24/7 access.
Volunteer and donation matching.
Potential eligibility to earn bonuses.