Sales - Store Manager

Russell Cellular•Hillsdale, MI
•$16 - $21

About The Position

Russell Cellular Store Managers lead teams, develop talent, drive sales results, and help deliver great customer experiences. The manager provides hands-on leadership while serving customers, supporting team members, and achieving both personal and store sales goals. This is an active-selling, customer-facing leadership role. The Store Manager recruits, interviews, hires, trains, and onboards team members; manages scheduling, inventory, cash handling, and daily store operations; resolves escalated customer concerns; and maintains a clean, organized, professional store environment. Compensation includes a $15.73 per hour base rate plus uncapped commission. Average earnings are described as up to $20.73 per hour, with no commission cap.

Requirements

  • Retail leadership, store management, or sales management experience.
  • A passion for coaching, developing, and motivating others.
  • Strong interpersonal, communication, and relationship-building skills.
  • A track record of achieving sales goals and driving team performance.
  • Ability to thrive in a fast-paced, goal-driven retail environment.
  • Flexible availability, including weekends as business needs require.

Responsibilities

  • Lead, coach, and develop a team of Wireless Specialists to exceed sales and service expectations.
  • Drive store performance through hands-on leadership, coaching, and accountability.
  • Meet personal sales goals while helping the team achieve store objectives.
  • Recruit, interview, hire, train, and onboard new team members.
  • Manage scheduling, inventory, cash handling, and daily store operations.
  • Resolve escalated customer concerns and ensure an exceptional customer experience.
  • Maintain a clean, organized, and professional store environment.

Benefits

  • Medical, dental, vision, and life insurance benefits may be available to eligible employees.
  • 401(k) with employer matching opportunities.
  • Paid time off, paid sick leave, and company holidays.
  • Employee Assistance Program (EAP).
  • Verizon discounts, sales contests, and performance incentives.
  • Career development, advancement opportunities, and paid training.
  • Same-day pay options.
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