Store Manager, Dolphin Mall - Miami, FL

Michael Kors•Miami, FL

2d•Onsite

About The Position

Michael Kors is seeking a Store Manager to lead an outlet store team and drive business results in a creative, fast-paced retail environment. The role centers on developing and inspiring a dynamic team, delivering an elevated customer experience, building lasting client relationships, and driving sales through proactive planning, innovation, and execution. The Store Manager is expected to uphold brand standards and operational compliance, optimize resources and productivity, and recruit, hire, and retain top talent. Success is measured by sales and operational performance, team development, exceptional client experiences, operational consistency, efficient use of resources, and the ability to build a strong team.

Requirements

At least 2 years of relevant Store Manager experience as a proven leader.
Strong communication skills and the ability to engage with diverse clientele.
Proficiency in reading, speaking, and writing in English.
Authorization to work for any employer in the United States; the company cannot sponsor or take over sponsorship of an employment visa at this time.
Ability to meet store scheduling and availability expectations, including working a flexible schedule, weekends, holidays, and high-traffic retail and sales days.

Nice To Haves

Entrepreneurial ability to drive results; adaptable, a problem solver, and strategic.
Well connected, with the ability to engage and act as a brand ambassador.
Strong customer-service orientation, with a passion for selling, styling, and fashion.
Strength in performance management and team development.
Technologically savvy with an entrepreneurial spirit.

Responsibilities

Empower, develop, motivate, and work alongside the team to drive results and deliver an elevated customer experience.
Recruit, hire, and retain best-in-class talent.
Deliver operational excellence across store processes.
Develop strategic plans to drive sales using business analytics and productivity goals.
Create store foot traffic through community involvement.
Demonstrate flexibility and multitasking in a fast-paced store environment.
Drive omnichannel sales by using available tools and technology.
Achieve and exceed sales goals through effective planning, execution, and teamwork.
Build a culture of accountability, growth, and empowerment.
Ensure client interactions reflect the brand’s commitment to service and style.
Maintain brand standards and operational compliance across store functions.
Maximize efficiency while protecting profitability.
Build a dynamic team that embodies the brand and drives results.