About The Position

Lovisa is hiring retail sales associates to help create memorable customer experiences in a fast-paced, high-energy jewellery store. Team members provide customer service, help shoppers choose jewellery, maintain an organised and attractive store, and learn piercing techniques through provided training. The role offers opportunities to develop retail skills and potentially grow into other roles locally or internationally. Applicants are asked to submit a one-minute video answering three questions about their interest in Lovisa, what customer-first service means to them, and the skills they would bring to the team.

Requirements

  • Passion for fashion and jewellery, and an interest in helping customers express their style.
  • Ability to thrive in a fast-paced environment and deliver great customer experiences.
  • Proactive, motivated, and energetic approach to work.
  • Ability to work collaboratively and support teammates.
  • Customer-focused attitude.

Responsibilities

  • Provide excellent customer service.
  • Help customers find jewellery that suits their style.
  • Keep the store fresh, organised, and visually appealing.
  • Learn to perform piercings through training and help ensure customers have a positive experience.

Benefits

  • Opportunities for career growth locally and internationally.
  • Discounts on Lovisa jewellery.
  • Access to global competitions with prizes.
  • Hands-on retail experience and training in customer service and piercing.
  • Supportive, energetic team environment.
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