Store Manager Unassigned

Walgreens•Federal Way, WA

9d•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee to lead all store operations across the front end and pharmacy. The employee learns Walgreens’ operations and ways of working, completes the development track and required certifications, and shadows or assists a Store Manager under their direction. The role includes rotations and learning assignments at other stores in the area, with the goal of demonstrating readiness for a permanent Store Manager assignment. The employee must be willing to accept a Store Manager assignment if offered and transfer to other Walgreens retail assets within the same hiring area. The position develops proficiency in customer service, store and pharmacy operations, merchandising, inventory management, loss prevention, financial and business performance, business planning, people management, compliance, and communications. It includes classroom, online, and on-the-job learning, coaching and development conversations with Store and District Managers, and collaboration with pharmacy leaders.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept a Store Manager assignment if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development program, required certifications, training, assigned rotations, and learning objectives.
Follow individual development plans and pursue ongoing self-development, demonstrating readiness and proficiency for a permanent Store Manager assignment.
Learn and implement standard operating procedures, compliance requirements, and Walgreens’ computer, technology, and software systems across the front end and pharmacy.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
Engage customers and patients, answer questions, resolve complaints, model customer-service practices, and support improvements in customer-service metrics.
Shadow and assist the Store Manager in supervising store operations and team members, including exposure to opening, closing, shift changes, task delegation, and merchandising.
Support asset protection and loss prevention, electronic surveillance, price accuracy, and in-store price audits.
Learn and supervise inventory processes, including receiving, counting, ordering, pricing, returns, and merchandise transfers for the front end and pharmacy.
Supervise assigned-location operations in compliance with applicable laws and regulations, including those covering alcohol, tobacco, fresh food, and pharmacy products.
Promote team-member safety and well-being, use the Security Operations Center effectively, follow company policies, and maintain respectful relationships with coworkers and business partners.
Analyze store and pharmacy financial and performance data, identify sales opportunities, control costs, and develop action plans to improve results and reduce loss.
Review daily performance indicators and weekly operational metrics, and discuss improvement plans with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes, and learn to grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
Learn Walgreens’ people-management practices and systems, including coaching, training, performance conversations, discipline, and performance improvement plans.
Become knowledgeable about company policies and local, state, and federal laws related to team-member selection, recruitment, record retention, and training.
Support the Store Manager in using team members’ strengths and skills to improve engagement, solve problems, and adapt to change.
Attend critical communication sessions, learn effective feedback and communication practices, assist with community events, and gain experience facilitating team discussions about operational and engagement metrics.
Complete special assignments and other tasks as assigned, including assisting team members as needed.