Store Manager

Circle K Stores•Grand Prairie, TX

3d•Onsite

About The Position

The Store Manager leads the store’s employees and operations, ensuring excellent customer service, an orderly and well-stocked store, effective training and communication, and achievement of sales and profit objectives. The role directly supervises two or more full-time employees and includes recruiting, hiring, training, scheduling, coaching, and evaluating staff. The manager also maintains supplier and community relationships, oversees safety and compliance practices, organizes store records and reporting, and monitors financial performance and cash, inventory, and operating controls. The position requires at least 50 hours of work per week. Work may occur across all shifts, including weekends and holidays. Approximately 95% of the work is indoors, though duties also include outdoor cleaning and occasional work in a walk-in cooler or freezer. The role involves working alone at times, with minimum direction and periodic supervision.

Requirements

High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred in the posting.
Ability to supervise and train employees in the use of equipment, tools, and materials identified in the CSR, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions listed in the CSR, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer, or acquire the skills needed to do so, including completing and analyzing reports and handling inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to work alone and with minimum direction and periodic supervision.
Ability to stand or walk for an entire shift; grasp, reach, and manipulate objects with hands throughout the shift; and operate a cash register and/or computer keyboard.
Ability to lift or carry up to 30 pounds from ground to overhead occasionally and up to 50 pounds from ground to waist occasionally.
Ability to push or pull with the arms up to 20 pounds, reach overhead, and bend, twist, stoop, kneel, squat, push, and pull.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors, and to be exposed to occasional noise.
Ability to climb a ladder if needed to store or retrieve materials or place or remove signs.
Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Nice To Haves

Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees in accordance with company guidelines and applicable nondiscrimination practices.
Assign tasks and maintain a clean, organized, adequately stocked, well-kept store that meets company standards.
Maintain a professional and supportive image among employees and supervisors.
Develop positive professional relationships with suppliers and resolve customer complaints promptly and professionally.
Maintain regular, predictable onsite attendance and promote a safe, positive image in the neighboring community.
Complete timely employee performance appraisals and check-ins, provide performance-based feedback, and ensure required training is completed.
Train employees on customer service, store image, marketing execution, safety, cash awareness, and company expectations.
Ensure timely communication with employees and hold ongoing communication meetings with store employees and the District Manager.
Evaluate store needs and develop action plans to achieve objectives; organize and maintain store files and manuals.
Supervise employees to ensure required reports are completed accurately and on time and merchandise is stocked, displayed attractively, and priced correctly.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expenses; take action to maximize sales and net profits; budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed, conduct other financial analysis, and notify the District Manager of sales, cash, inventory, or operating discrepancies.
Supervise and train employees in the use of equipment, tools, and materials and in the functions described for CSR, Lead CSR, and Store Assistant roles.
Perform duties that may include operating a cash register or computer, maintaining inventory and cash controls, completing employment forms, and cleaning parking lots, gas pumps, and garbage areas.