Store Manager Unassigned

Walgreens•Grandville, MI

9d•Onsite

About The Position

The Store Manager Unassigned role is an accelerated development position that prepares the employee to lead all operations across a Walgreens store’s front end and pharmacy. Under the direction of a Store Manager, the employee shadows and assists with store leadership while completing the development track and learning plan within the specified timeframe. The role includes training, classroom and online learning, on-the-job experience, assigned rotations at other area stores, and ongoing development conversations with the Store Manager and District Manager. Readiness for permanent assignment is assessed through demonstrated proficiency, including review with the Regional Vice President. The employee learns to supervise store operations and team members, deliver a positive customer and patient experience, manage merchandising and inventory, protect store assets, and maintain compliance with applicable laws and company procedures. The role also develops skills in analyzing financial and operational performance, planning business improvements, managing people, and communicating with store teams and community partners. The employee must be willing to accept a Store Manager assignment if offered and to transfer to other Walgreens retail assets within the same hiring area. The position pays $27.16 to $48.56 per hour. The actual rate depends on factors such as geography, skills, education, and experience. The role remains open until filled. Walgreens states that benefits information is available at jobs.walgreens.com/benefits. Qualified applicants with arrest and conviction records will be considered. Walgreens is an equal opportunity employer, including disability and veterans.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept assignment into a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB certification.
Bachelor’s degree.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development program, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
Follow individual development plans and participate in growth and readiness discussions with the Store Manager, District Manager, and Regional Vice President.
Seek self-development, monitor personal performance, and learn retail, pharmacy, and management best practices.
Learn and implement compliance standard operating procedures across front-end and pharmacy operations; gain knowledge of company computer systems and software.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
Engage customers and patients, offer assistance, resolve complaints, answer questions, and model customer-service best practices.
Monitor customer service and support coaching, training, improvement plans, and efforts to improve service metrics and customer loyalty.
Shadow the Store Manager and gain proficiency supervising store operations and team members, including opening, closing, shift changes, and task delegation.
Supervise merchandising activities, including sets, resets, revisions, displays, promotional space, pricing, signs, and seasonal materials.
Support asset protection by administering and monitoring loss-prevention programs and systems; learn to use electronic surveillance and conduct price audits.
Analyze inventory trends and supervise inventory management, receiving, counting, ordering, pricing, returns, transfers, and related procedures for front-end and pharmacy.
Supervise assigned-location operations in compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
Support the safety and well-being of team members and use the Security Operations Center effectively.
Comply with company policies and procedures and maintain respectful relationships with coworkers and business partners.
Complete special assignments and other tasks, including assisting team members as needed.
Learn to analyze store and pharmacy financial and performance data; develop action plans to increase sales, control costs, improve results, and reduce loss.
Review daily performance indicators and weekly operational metrics; prepare action plans for discussion with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes, and learn to grow front-end and pharmacy business through company initiatives, community outreach, and retail partnerships.
Learn people-management practices, including training and coaching on procedures, using HR and people-management systems, performance conversations, assessments, discipline, and performance improvement plans.
Learn applicable company policies and local, state, and federal laws related to team-member selection, recruitment, record retention, and training.
Support the Store Manager in engaging the team, leveraging strengths, solving problems, overcoming challenges, and adapting to changes.
Shadow the Store Manager in critical communication sessions and learn practices for giving and receiving feedback, soliciting input, and maintaining open communication.
Assist the Store Manager and/or District Manager with planning and attending community events, and gain experience facilitating discussions about operational and engagement metrics.