Store Manager Unassigned

Walgreens•Federal Way, WA

About The Position

The Store Manager Unassigned role is an accelerated development position focused on learning Walgreens’ operations and preparing to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee shadows and assists with store operations and completes the development track within the timeframe set out in the learning plan. The role includes classroom, online, and on-the-job training; assigned rotations and learning objectives at area stores; and individual development plans provided by the District Manager. The employee participates in ongoing development conversations and demonstrates readiness and proficiency to the Regional Vice President. The position requires learning Walgreens’ technology systems, compliance procedures, and people-management practices, and obtaining any pharmacy technician registration or licensure required by state law.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept assignment to a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.
Obtain pharmacy technician registration or licensure as required by state law.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Nice To Haves

PTCB certification.
Bachelor’s degree.

Responsibilities

Complete the accelerated Store Manager development program, including required certifications, training, assigned rotations, and learning objectives.
Seek ongoing professional development and implement compliance standard operating procedures across the front end and pharmacy.
Engage customers and patients, resolve complaints, answer questions, model customer-service practices, and support improvements to customer-service metrics.
Shadow the Store Manager and develop proficiency supervising store operations and team members, including shift transitions, task delegation, and merchandising.
Support asset protection, electronic surveillance, price accuracy, inventory analysis and management, and merchandise receiving, counting, ordering, pricing, returning, and transferring.
Ensure store operations comply with applicable laws, regulations, company policies, and procedures, including those covering regulated products and pharmacy products.
Promote team-member safety and well-being and use the Security Operations Center effectively.
Analyze store and pharmacy financial and performance data; identify sales opportunities; develop action plans to increase sales, control costs, and reduce loss.
Review daily performance indicators and weekly operational metrics and discuss action plans with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and learn to grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
Learn Walgreens’ people-management practices and systems, including training, coaching, performance conversations, discipline, and performance improvement plans.
Support the Store Manager in engaging team members, using their strengths, solving problems, and adapting to store challenges.
Attend critical communication sessions, learn effective feedback and communication practices, and help facilitate team discussions about operational and engagement metrics.
Assist the Store Manager and/or District Manager in planning and attending community events.
Complete special assignments and other tasks as assigned, including assisting team members as needed.