Store Manager - Town Center at Laurel, Laurel, MD

DTLR, Inc.•Laurel, MD

1d•$24 - $28•Onsite

About The Position

The Store Manager is responsible for the daily operations of a retail store, with the goal of maximizing sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The role oversees store staff performance, business results, compliance, safety, and operational standards. The position may require working in multiple stores within the assigned district and has a standard work week of at least 46 hours.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
Results-driven critical and creative thinking skills, with project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation and willingness to travel by car, plane, or train.

Responsibilities

Oversee the quality and performance of retail store staff.
Analyze business trends to maximize revenue and control costs at or below plan.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Recruit, select, train, and develop store personnel.
Conduct annual performance evaluations for store employees.
Manage expenses and develop strategies to meet budget expectations.
Monitor and address loss or inventory inconsistencies to achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Identify market conditions and merchandise opportunities and communicate relevant information to the District Manager.
Uphold company customer service standards and provide customers with a friendly environment and outstanding service.
Perform other duties as assigned.