Store Manager - Bergen Town Center

The Children's Place

2d•$60,800 - $95,200•Onsite

About The Position

The Store Manager leads the store team to drive sales, brand loyalty, and exceptional customer service while recruiting and developing retail talent. The role has full accountability for the store’s key financial results and overall leadership and development, building an independent, high-performing team that achieves results and supports brand strategies. The Store Manager develops and motivates associates, communicates goals, monitors business metrics, and provides coaching and performance feedback. The role also oversees staffing and scheduling, training and operating-procedure compliance, floor-set planning, merchandise presentation, customer experience, and loss-prevention practices.

Requirements

High school diploma or equivalent.
At least 5 years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity.
Excellent customer engagement, talent development, visual presentation, and operational skills.
Strategic mindset and ability to plan and execute strategies.
Proven track record of selecting high-performing talent.
Effective communication skills, including facilitating and presenting programs, processes, and concepts.
Ability to inspire and motivate a store team.
Ability to understand and interpret moderately complex financial reports.
Broad knowledge of the retail landscape.
Adaptability and flexibility as priorities change.
Excellent time management, planning, and organizational skills; fiscally responsible.
Proficiency in Microsoft Office and ability to learn internal applications.
Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs.
Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 pounds.

Nice To Haves

Bachelor’s degree.

Responsibilities

Recruit, select, develop, and retain high-performing talent for store and district roles.
Develop future leaders and maintain a succession pipeline through internal development and external talent networking.
Build and maintain a diverse, high-performing team through selection, development, and motivation.
Communicate goals and monitor team members’ progress against business metrics.
Coach, mentor, and direct team accountabilities to meet store and company goals.
Assess performance and provide feedback or take appropriate action within the performance management cycle.
Model and encourage exceptional customer service on the sales floor.
Inspire associates to build brand loyalty and create a positive environment for internal and external customers.
Maintain high store standards and brand integrity, and represent the company professionally.
Create and manage schedules to meet business needs, maximize staffing, and support profitability while leveraging payroll.
Train associates and monitor compliance with company standard operating procedures.
Plan and execute floor sets efficiently in accordance with brand guidelines and encourage team collaboration.
Influence associate behavior through the Leader on Duty program to improve the shopping experience and sales results.
Maintain company standards for merchandise presentation, signage, and displays.
Protect company assets by ensuring compliance with loss-prevention procedures.