Jiffy Lube Store Manager

Atlantic Coast Enterprises - ACE Jiffy Lube•Miami, FL
•$100,000•Onsite

About The Position

Atlantic Coast Enterprises is hiring a full-time Store Manager at a Jiffy Lube location in Miami, Florida. The Store Manager leads the team and oversees daily business operations while delivering fast, friendly, clean, and professional service. The role focuses on keeping customers and employees satisfied, setting a positive example, and helping shape the future of the automotive business. The Store Manager hires and trains team members, provides constructive feedback and coaching, holds staff accountable, and supports their development. The manager also uses established tools to promote customer satisfaction and profitability, and plans and tracks budget forecasting models. Strong sales, customer service, leadership, communication, and relationship-building skills are important to success in the role. The schedule includes a mix of day shifts, evening shifts ending by 8 p.m., and weekends. The position offers competitive salary with multiple bonus platforms, with earnings up to $100,000 a year, along with a range of benefits.

Requirements

  • At least 18 years old.
  • High school diploma or equivalent.
  • Valid driver's license.
  • Relevant sales and customer service experience.
  • Self-motivated, with strong sales skills and the ability to work under pressure and delegate.
  • Ability to make customer service a priority and resolve complex customer and employee issues in a timely manner.
  • Professional presentation, excellent communication and interpersonal skills, and strong organizational and detail-oriented abilities.
  • Passion for the automotive industry.

Nice To Haves

  • Previous leadership experience.

Responsibilities

  • Lead by example and maintain a positive, professional store environment.
  • Keep customers and employees satisfied while managing day-to-day business operations.
  • Hire and train team members for appropriate roles.
  • Provide constructive feedback, hold employees accountable, and coach them to develop their leadership skills.
  • Use established tools to promote guest satisfaction and business profitability.
  • Plan and track budget forecasting models.
  • Build relationships with employees and customers and contribute ideas that support business progress.

Benefits

  • Competitive salary with multiple bonus platforms; earnings up to $100,000 a year.
  • Paid vacation.
  • Comprehensive health care coverage.
  • Dental and vision insurance.
  • Basic life insurance.
  • Short-term and long-term disability coverage.
  • Savings and retirement 401(k) program.
  • Bereavement leave.
  • Employee oil changes and discounts.
  • Supportive and collaborative work environment.
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