Store Manager Unassigned

Walgreens•Akron, OH

12d•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position for learning Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy. The employee completes an accelerated development track within the timeframe outlined in the learning plan and, under the direction of a Store Manager, oversees store operations while shadowing or assisting the Store Manager throughout the learning journey. The role includes classroom, online, and on-the-job training; assigned rotations and learning objectives; and development conversations with Store and District Managers. The employee must demonstrate readiness and proficiency to the Regional Vice President and be willing to accept a Store Manager assignment if offered. The position develops skills in customer experience, store and pharmacy operations, merchandising, inventory, asset protection, business performance, planning, people management, and communications. The employee learns and applies Walgreens’ standard operating procedures and compliance requirements, gains knowledge of company technology and systems, and obtains pharmacy technician registration or licensure where required by state law, pursuing PTCB certification where required by the state. The current hourly pay range is $27.16 to $48.56. The actual rate depends on factors including geography, skills and abilities, education, and experience. The role remains open until filled. Benefits information is available at jobs.walgreens.com/benefits.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
Willingness to accept assignment into a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB certification.
Bachelor’s degree.
Managerial experience with another employer in a retail store or hospitality manager or assistant manager capacity, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated development program, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
Follow individual development plans and participate in ongoing development conversations with the Store Manager and District Manager; demonstrate readiness and proficiency to the Regional Vice President.
Monitor personal performance, pursue self-development, learn retail, pharmacy, and management practices, and implement compliance standard operating procedures across the front end and pharmacy.
Gain knowledge of Walgreens’ computer, technology, and software systems; obtain pharmacy technician registration or licensure where required by state law and pursue PTCB certification where required by the state.
Engage customers and patients, offer assistance, resolve complaints, answer questions, and model customer service best practices.
Monitor customer service and coach, train, and develop improvement plans for the front end and pharmacy; support analysis of customer feedback and service trends.
Shadow the Store Manager and develop proficiency supervising store operations and team members, including exposure to opening, closing, shift changes, and task delegation.
Supervise merchandising tasks, including department and end-stand sets, resets, revisions, displays, and promotional space.
Support asset protection by administering and monitoring loss prevention programs and systems; learn to maintain and respond to electronic surveillance systems and ensure price accuracy through reports and audits.
Analyze inventory trends and supervise inventory management and procedures for receiving, counting, ordering, pricing, and returning merchandise in the front end and pharmacy.
Supervise operations at the assigned location in compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
Promote team-member safety and well-being, use the Security Operations Center effectively, follow company policies, and maintain respectful working relationships.
Complete special assignments and other tasks as assigned, including assisting team members as needed.
Analyze store and pharmacy financial and performance data, develop action plans to improve results, increase sales, control costs, and reduce loss.
Review daily performance indicators and weekly operational metrics, prepare action plans, and discuss results with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes; learn to grow front-end and pharmacy business through Support Center initiatives, community outreach, and retail partnerships.
Learn people management, including training and coaching on standard operating procedures and using Walgreens’ human resources and people-management systems.
Shadow the Store Manager in action planning and performance conversations; learn assessment criteria, performance metrics, discipline, and performance improvement plans.
Learn company policies and local, state, and federal laws related to team-member selection, recruitment, record retention, and training.
Support the Store Manager in leveraging team members’ strengths and skills to increase engagement, solve problems, overcome challenges, and adapt to change.
Attend critical communication sessions, learn feedback and communication practices, and help keep communication open between management and non-management team members.
Assist the Store Manager and/or District Manager in planning and attending community events and gain experience facilitating discussions about operational and engagement metrics.