Store Manager - Baltimore Area

Five Below•Aberdeen, MD

1d•Onsite

About The Position

The Store Manager leads the store from the sales floor and is responsible for delivering a strong customer experience while balancing store operations, team development, and sales results. The role includes coaching and developing associates, maintaining operational execution, managing labor within budget, modeling selling behaviors, building a positive and high-performing culture, adapting to changing business needs, and taking ownership of outcomes. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The manager works actively across the sales floor and stockroom, coaches associates in real time, and spends structured time on development check-ins, coaching conversations, labor and volume planning, and use of company resources and programs.

Requirements

High school graduate or equivalent.
At least 18 years old and able to perform essential job functions in compliance with applicable federal, state, and local laws.
Minimum 3 years of management experience preferred.
5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department; retail experience is preferred but not required.
Ability to multitask.
Creative thinking.
Excellent verbal and written communication skills.
Ability to maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to heights of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to frequently move across the sales floor and between the sales floor and stockroom.
Ability to frequently position oneself to kneel, bend, twist, and stoop.
Ability to occasionally climb and descend ladders to retrieve and put away stock.
Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Ability to operate computers, printers, cash registers, ladders, pallet jacks, and handheld devices as required.

Nice To Haves

Promotion from assistant manager or co-manager roles is a plus.
Retail experience is preferred.

Responsibilities

Lead the store from the sales floor and serve as the face and pace of the store.
Coach, develop, provide feedback to, and recognize associates.
Oversee store operations, including freight flow, store zones, and clear priorities.
Manage labor by aligning staffing with business needs and staying on budget.
Drive sales by modeling selling behaviors and guiding the team on the sales floor.
Build a positive, fun, high-performing team culture.
Adapt to changing business needs and take accountability for outcomes.
Conduct development check-ins and coaching conversations.
Plan labor and volume.
Use Five Below resources and programs to support store success.
Direct associates and assist customers on the sales floor; retrieve and put away merchandise in the stockroom.
Meet performance measures for sales and labor, customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance.