Store Manager - Baltimore, MD Store #8071

Dollar General•Baltimore, MD

20h•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, trained, secure, organized, and equipped, while maintaining inventory accuracy, financial integrity, customer service, and compliance with Company policies and procedures. The Store Manager oversees employee hiring, training, evaluations, performance, and advancement recommendations. They evaluate operating statements and business trends, manage ordering and inventory processes, ensure merchandise is properly staged and presented, and complete required paperwork on time. The position also includes regularly opening and closing the store, driving to meetings and other stores, and making deposits. Work takes place in a fast-paced environment with moderate noise. It involves frequent walking or standing, bending, stooping, and kneeling; occasional lifting, climbing, driving, and exposure to weather, cleaning solutions, and freezer cold.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures, including cashier accountability and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.
Ability to meet the described physical and environmental demands, including frequent walking or standing, bending, stooping, and kneeling; lifting up to 40 pounds and occasionally up to 55 pounds; occasional step-ladder climbing up to six feet; and occasional exposure to outside weather, hazardous cleaning solutions, and extreme cold in freezers.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and compliance with policies.
Ensure the store is staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
Evaluate operating statements and identify business trends, including sales, profitability, inventory turn, expense control opportunities, potential shrink, and errors.
Manage ordering to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to Company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash control procedures.
Provide customer service leadership.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools required to perform tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.