STORE MANAGER in BALTIMORE MD

Dollar General • Baltimore, MD

1d • Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance management, staffing, and compliance with labor laws and company policies. The manager also leads inventory and merchandise operations, customer service, store security, financial controls, and daily opening and closing procedures.

The position requires frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It involves regularly driving or providing personal transportation for bank deposits and occasional travel to management meetings and other Dollar General stores. The work takes place in a fast-paced environment with moderate noise, and occasional exposure to outdoor weather conditions.

Requirements

• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform mathematical calculations, including percentages.
• Knowledge of cash-handling procedures, cashier accountability, and deposit control.
• Ability to perform IBM cash register functions and generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills and interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
• Strong organization skills and attention to detail.
• Ability to solve problems and handle varied situations where limited standardization exists.
• High school diploma or equivalent strongly preferred.
• Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds; ability to climb a ladder occasionally.
• Regularly drive or provide own transportation for bank deposits and occasional meetings or visits to other stores.

Nice To Haves

• One year of management experience in a retail environment is preferred.
• Some store locations may give preference to bilingual Spanish speakers.

Responsibilities

• Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
• Train employees, conduct performance evaluations, identify performance gaps, provide counseling, and recommend pay rates and advancement, up to and including termination where appropriate.
• Communicate performance, conduct, and safety expectations; coordinate meetings and events focused on safety, security, and policies.
• Ensure the store is effectively opened and closed each day; personally open it at least twice weekly and personally close it at least twice weekly.
• Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
• Manage ordering, inventory, weekly ordering plans, seasonal direction, inventory issues, and Basic Stock Replenishment and cycle counts.
• Facilitate merchandise staging, stocking, and storage according to company processes, and ensure merchandise presentation, pricing, and signage follow established practices.
• Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
• Provide customer-service leadership and maintain a clean, organized, safe, and secure store environment.
• Ensure the store has the tools needed to perform required tasks.
• Follow company procedures and communications, ensure employee compliance, and complete paperwork and documentation by established deadlines.
• Drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Potential short-term incentive opportunities based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED