Store Manager - Baltimore Area

Five Below•Aberdeen, MD

22h•$56,700 - $71,550

About The Position

Five Below is hiring a Store Manager to lead a Baltimore-area store and deliver a strong customer experience through effective store operations, team development, and sales-floor leadership. The Store Manager sets the pace and tone of the store, coaches and develops associates, manages labor to business needs and budget, maintains operational execution, and builds a positive, high-performing culture. The role requires adaptability, integrity, and accountability in a fast-paced retail environment. The manager leads primarily from the sales floor, using real-time coaching and decisions to guide daily performance. Structured planning includes development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. Performance is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. This position requires a flexible schedule that includes days, evenings, weekends, and holidays. Essential functions include frequent movement across the sales floor and stockroom; operating a computer, printer, and occasionally a cash register; communicating with customers and coworkers; and handling merchandise and equipment. The role also involves occasionally using ladders, frequent kneeling, bending, twisting, and stooping, and lifting, pushing, or pulling up to 25 pounds.

Requirements

High school graduate or equivalent.
At least 18 years old.
5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department; retail experience is preferred but not required.
At least 3 years of management experience is preferred.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Ability to identify and understand email and printed instructions related to merchandise layouts, associate schedules, and standard operating procedures.
Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to a height of 5–10 feet.
Ability to operate ladders, pallet jacks, and handheld devices.
Ability to remain in a stationary, upright position for 80% of the time and perform the essential job functions in compliance with applicable laws.

Nice To Haves

Promotion from assistant manager or co-manager roles is a plus.
Retail management experience.

Responsibilities

Lead the store from the sales floor and set the pace and tone for store operations.
Coach, provide feedback to, develop, and celebrate associates.
Manage freight, store zones, and operational priorities.
Manage labor by flexing staffing to business needs and staying on budget.
Drive sales by modeling selling behaviors and guiding the team in serving customers.
Build a positive, fun, high-performing team culture.
Adapt to changing business needs and priorities.
Demonstrate integrity and take ownership of store outcomes.
Plan development check-ins, coaching conversations, labor, and volume.
Use Five Below resources and programs to support store performance.
Direct associates and assist customers across the sales floor and stockroom.
Retrieve, put away, and move merchandise; maintain merchandise layouts and follow operating procedures.
Meet performance expectations for sales and labor, customer satisfaction, Store Scorecard results, team development and retention, and operational execution and compliance.