Store Manager Unassigned

Walgreens•Prairie Village, KS

10d•Onsite

About The Position

The Store Manager Unassigned role is an accelerated development position focused on learning Walgreens’ operations and preparing to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee shadows and assists with store operations, completes the development track and its learning plan within the specified timeframe, and demonstrates readiness for a permanent Store Manager assignment. The role includes rotations at other area stores as assigned and may require transfer to other Walgreens retail assets in the hiring area or acceptance of a Store Manager assignment if offered. The position develops proficiency in customer experience, store and pharmacy operations, merchandising, inventory, asset protection, financial and operational performance, business planning, people management, and communications. The employee completes required training and certifications, learns and applies compliance procedures, and obtains pharmacy technician registration or licensure as required by state law. The role requires a flexible schedule that may include extended days, evenings, and weekends. The current hourly pay range is $27.16 to $48.56. The offered rate depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The role remains open until filled. Walgreens states that it is an equal opportunity employer, including disability and veterans, and will consider qualified applicants with arrest and conviction records.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept a Store Manager assignment if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.
PTCB certification.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Nice To Haves

Bachelor’s degree.
Managerial experience as a Retail Store/Hospitality Manager or Assistant Manager with people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development program, including required certifications, classroom learning, online training, and on-the-job training.
Complete assigned rotations and learning objectives, including time at other area stores, and follow development plans provided by the District Manager.
Participate in development conversations with the Store Manager and District Manager, monitor personal performance, and demonstrate readiness and proficiency to the Regional Vice President.
Learn and implement compliance standard operating procedures across the front end and pharmacy, and gain knowledge of company computer, technology, and software systems.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification as required by state.
Engage customers and patients, provide assistance, resolve complaints, answer questions, and model customer-service practices.
Monitor customer service and support coaching, training, and improvement plans for the front end and pharmacy.
Shadow and assist the Store Manager in supervising store operations and team members, including shift transitions, opening and closing exposure, and task delegation.
Learn to supervise merchandising activities, including sets, resets, revisions, displays, promotional space, pricing, signage, and seasonal execution.
Support asset protection by administering and monitoring loss-prevention programs and systems; learn to use electronic surveillance and price audits.
Learn inventory trends and management, and verify procedures for receiving, counting, ordering, pricing, returning, and transferring merchandise in the front end and pharmacy.
Supervise assigned-location operations while ensuring compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
Support team-member safety and well-being, use the Security Operations Center effectively, comply with company policies, and maintain respectful relationships with coworkers and business partners.
Complete special assignments and other tasks, including assisting team members as needed.
Learn to analyze store and pharmacy financial and performance data; develop action plans to increase sales, control costs, improve results, and reduce loss.
Review daily performance indicators and weekly operational metrics, and discuss improvement plans with the Store Manager and District Manager.
Analyze pharmacy performance indicators and work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes and learn to grow front-end and pharmacy business through company initiatives, community outreach, and retail partnerships.
Learn Walgreens people-management practices and systems, including training and coaching on standard operating procedures, performance conversations, discipline, and performance improvement plans.
Support the Store Manager in engaging team members, leveraging their strengths, addressing challenges, solving problems, and adapting to change.
Shadow the Store Manager in critical communications and learn practices for giving and receiving feedback, soliciting input, answering questions, and keeping communication open.
Assist the Store Manager and/or District Manager with planning and attending community events, and gain experience facilitating team discussions about operational and engagement metrics.