Store Manager Unassigned

Walgreens•Rexburg, ID

14d•Onsite

About The Position

The Store Manager Unassigned role is an accelerated development position preparing the employee for a Store Manager assignment. Under the direction of a Store Manager, the employee learns to oversee full-store operations across the front end and pharmacy, supports store leadership by shadowing or assisting the Store Manager, and completes the development track within the timeframe specified in the learning plan. The role requires completing classroom, online, and on-the-job training, assigned rotations and learning objectives, and certifications needed for the Store Manager role. The employee follows individual development plans, seeks feedback and professional growth, demonstrates readiness and proficiency, learns company systems and compliance procedures, and obtains pharmacy technician registration or licensure as required by state law, including PTCB certification when required. The employee develops proficiency in customer service, store and pharmacy operations, merchandising, loss prevention, inventory management, legal and safety compliance, business performance, business planning, and people management. The role includes learning to analyze performance data, develop action plans, support sales and cost-control goals, coach and train team members, participate in performance conversations, and support communications and community events. The employee must be willing to accept a Store Manager assignment if offered and transfer to other Walgreens retail assets within the same hiring area.

Requirements

Bachelor’s degree and 3 years of retail management experience, or high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept a Store Manager assignment if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.
PTCB certification.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager, including people leadership, business management, and customer-facing experience.

Nice To Haves

Bachelor’s degree.
Managerial experience as a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager with people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development track, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
Follow individual development plans and participate in professional development conversations with the Store Manager and District Manager; demonstrate readiness and proficiency to the Regional Vice President.
Learn and implement compliance standard operating procedures across front-end and pharmacy operations; learn company computer and technology systems.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification as required by the state.
Engage customers and patients, assist with products and services, resolve complaints, answer questions, and model customer service best practices.
Monitor customer service and support coaching, training, improvement plans, analysis of customer feedback, and efforts to improve service metrics.
Shadow the Store Manager and learn to supervise store operations and team members, including opening, closing, shift changes, and task delegation.
Learn and supervise merchandising activities, including department and end-stand sets, resets, revisions, displays, promotional space, pricing, signs, and seasonal execution.
Support asset protection, internal loss-prevention programs, electronic surveillance, price accuracy, and in-store price audits.
Learn to analyze inventory trends and supervise inventory management, receiving, counting, ordering, pricing, returns, and merchandise transfers in front-end and pharmacy operations.
Supervise assigned-location operations while complying with applicable laws and regulations, including those concerning alcohol, tobacco, fresh food, and pharmacy products.
Support team-member safety and well-being, use the Security Operations Center effectively, follow company policies, and maintain respectful relationships with coworkers and business partners.
Complete special assignments and other tasks, including assisting team members as needed.
Learn to analyze store and pharmacy financial and performance data; develop action plans to increase sales, control costs, improve results, and reduce loss.
Review daily performance indicators and weekly operational metrics, and discuss action plans with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to analyze pharmacy performance indicators and improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes, and learn to grow front-end and pharmacy business through support-center initiatives, community outreach, and retail partnerships.
Learn people-management practices, including coaching, training, use of HR and people-management systems, performance assessment, discipline, and performance improvement plans.
Learn and follow company policy and applicable local, state, and federal laws concerning team-member selection, recruitment, record retention, and training.
Support the Store Manager in engaging team members, leveraging their strengths, addressing challenges, solving problems, and adapting to change.
Shadow the Store Manager in critical communications and meetings; learn to provide and receive feedback, solicit input, answer questions, and support open communication.
Assist the Store Manager and/or District Manager with planning and attending community events, and gain experience facilitating discussions about operational and engagement metrics.
Accept a Store Manager assignment if offered and transfer to other Walgreens retail assets within the same hiring area.