Sales - Store Manager

Russell Cellular • Hillsdale, MI

3d

About The Position

Russell Cellular is hiring a Store Manager to lead a retail team, drive sales, develop employees, and create excellent customer experiences. The manager leads by serving customers, supporting the team, and working toward individual and store sales goals. This is an active, customer-facing sales role as well as a management position.

The Store Manager oversees daily store operations, including scheduling, inventory, cash handling, and maintaining a clean, professional environment. The role also involves recruiting, hiring, training, and onboarding team members, coaching them to meet sales and service expectations, and resolving escalated customer concerns.

Compensation includes a base rate of $15.73 per hour plus uncapped commission. Average earnings are stated as up to $20.73 per hour, with the opportunity for high performers to earn more through commissions. Russell Cellular describes itself as one of the nation's largest Verizon Authorized Retailers and states that it supports employee development and advancement.

Requirements

• Retail leadership, store management, or sales management experience.
• Passion for coaching, developing, and motivating others.
• Strong interpersonal, communication, and relationship-building skills.
• Track record of achieving sales goals and driving team performance.
• Ability to thrive in a fast-paced, goal-driven retail environment.
• Flexible availability, including weekends as business needs require.

Responsibilities

• Lead, coach, and develop Wireless Specialists to exceed sales and service expectations.
• Drive store performance through hands-on leadership, coaching, and accountability.
• Meet personal sales goals while helping the team achieve store objectives; remain an active seller and customer-facing leader.
• Recruit, interview, hire, train, and onboard new team members.
• Manage scheduling, inventory, cash handling, and daily store operations.
• Resolve escalated customer concerns and ensure an exceptional customer experience.
• Maintain a clean, organized, and professional store environment.

Benefits

• Medical, dental, vision, and life insurance benefits may be available to eligible employees.
• 401(k) with employer matching opportunities.
• Paid time off, paid sick leave, and company holidays.
• Employee Assistance Program (EAP).
• Verizon discounts, sales contests, and performance incentives.
• Career development, advancement opportunities, and paid training.
• Same-day pay options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed