Store Manager Unassigned
About The Position
The Store Manager Unassigned role is an accelerated development position preparing the employee to lead full Walgreens store operations across the front end and pharmacy. The employee completes the development track and required certifications within the timeframe specified in the learning plan. Under the direction of a Store Manager, the employee shadows and assists with store operations, gaining experience supervising store teams and operations and demonstrating readiness for a permanent Store Manager assignment. The role includes classroom, online, and on-the-job training; assigned rotations and learning objectives, including time in other area stores; and development planning with the District Manager. The employee learns Walgreens policies, standard operating procedures, technology systems, customer service, merchandising, inventory management, asset protection, business planning, financial and pharmacy performance management, and people management. Pharmacy technician registration or licensure must be obtained as required by state law, and PTCB certification pursued where required by the state. The position requires a bachelor’s degree and three years of retail management experience, or a high school diploma/GED and five years of retail management experience. The employee must be willing to work a flexible schedule, accept a Store Manager assignment if offered, and transfer to other Walgreens retail assets within the same hiring area. The current hourly range is $27.16–$48.56; the offered rate depends on factors including geography, skills, education, and experience. The role remains open until filled.
Requirements
- Bachelor’s degree and three years of retail management experience, or high school diploma/GED and five years of retail management experience.
- Fluent in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including extended days, evenings, and weekends.
- Willingness to accept a Store Manager assignment if one is offered.
- Willingness to transfer to other Walgreens retail assets within the same hiring area.
Nice To Haves
- PTCB Certification.
- Bachelor’s degree.
- Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.
Responsibilities
- Complete the accelerated Store Manager development program and required certifications within the learning-plan timeframe.
- Attend classroom, online, and on-the-job training; complete assigned rotations and learning objectives, including time in other area stores.
- Follow individual development plans and participate in development discussions with the Store Manager and District Manager; demonstrate readiness and proficiency to the Regional Vice President.
- Pursue self-development and learn retail, pharmacy, management, compliance procedures, and relevant computer and technology systems.
- Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
- Engage customers and patients, provide assistance, resolve complaints, answer questions, and model customer-service best practices.
- Monitor customer service and coach and train team members; develop improvement plans and support customer-service metrics and loyalty.
- Shadow the Store Manager and gain proficiency supervising store operations and team members, including shifts, task delegation, merchandising, sets, resets, revisions, displays, and promotional areas.
- Support asset protection and loss-prevention programs, surveillance systems, and price-accuracy checks and audits.
- Learn to analyze inventory trends and supervise inventory processes, including receiving, counting, ordering, pricing, returns, and transfers for front-end and pharmacy merchandise.
- Supervise assigned-location operations in compliance with applicable laws and regulations, including those concerning alcohol, tobacco, fresh food, and pharmacy products.
- Promote team-member safety and well-being, use the Security Operations Center effectively, comply with company policies, and maintain respectful relationships.
- Complete special assignments and other tasks, assisting team members as needed.
- Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop plans to increase sales, control costs, and improve business results.
- Review asset-protection data, daily performance indicators, and weekly operational metrics; prepare action plans and discuss them with the Store Manager and District Manager.
- Analyze pharmacy performance indicators and work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
- Work with the Store Manager to understand inventory metrics and processes; learn to grow front-end and pharmacy business through Support Center initiatives, community outreach, and retail partnerships.
- Learn people-management practices and systems, including training and coaching, performance conversations, action planning, discipline, and performance-improvement plans.
- Become familiar with company policies and applicable local, state, and federal laws concerning team-member selection, recruitment, record retention, and training.
- Support the Store Manager in using team members’ strengths and skills to increase engagement, address challenges, solve problems, and adapt to change.
- Attend critical communication sessions, learn effective feedback and communication practices, and help maintain open communication between management and non-management team members.
- Assist the Store Manager and/or District Manager with planning and attending community events.
- Gain experience facilitating team-member discussions about operational and engagement metrics.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
